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Job Purpose and Impact

The Advisor, Credit Global Process Owner job leads and advises on designing, implementing and managing optimal process solutions for Cargill’s Credit Risk capability. In close partnership with Cargill’s Credit capability owner and Product Manager - Credit, this job plays a key role in translating strategic objectives into global process direction that is fit-for-purpose, standardized, automation-ready across businesses and regions, with a focus on reducing non-value-added variation, embed proactive risk management and enabling future-state processes that support automation and AI. As a recognized subject matter authority in this field, this job leads and consults on process management activities, including process design, documentation and optimization, monitoring process performance, recommending continuous improvement measures while adopting business process management practices and standards. This job leads cross functional collaboration to identify and recommend change management and risk mitigation options associated with process changes and implement feedback mechanisms to gather user insights.

Key Accountabilities

• PROCESS STRATEGY: Aligns and implements the process strategy for Cargill’s Credit Risk capability by setting priorities, establishing roadmaps, clarifying roles and resource needs, and ensuring process design and technology solutions remain aligned to the vision for the capability.
• PROCESS DESIGN: Leads and advises the design of the end to end Credit Risk capability, that are fit for purpose by counterparty archetype, risk profile and user need, ensuring repeatability and scalability.
• PROCESS TRANSFORMATION: Leads the maturity of Cargill’s Credit Risk capability processes by defining future-state process requirements, simplifying and standardizing ways of working, reducing non-value-added variation, and partnering across Credit, Product, Technology and business teams to enable scalable, automation-ready processes that improve decision quality, speed, control effectiveness, and user experience with a greater focus on proactive risk management.
• TECHNOLOGY ENABLEMENT: Consults, by applying advanced knowledge of process, variations and dependencies to ensure support of technology deployment projects to enable business readiness and facilitate technology enablement decisions. Leads monitoring post deployment process performance and takes process stabilization measures.
• PROCESS DOCUMENTATION & TRAINING: Creates, reviews and documents global policies, standard operating procedures, work instructions and job aids for a specific set of processes, ensuring compliance with the business process management standards. This includes defining process data requirements, handoffs, decision points, and controls so processes can be measured, automated, and improved over time. Identifies and analyzes knowledge gaps, proposes training needs, develops training materials, and delivers standard process training.
• PROCESS GOVERNANCE: Leads and advises on process governance, including analyzing process variation needs and influencing to maintain harmonization, standardization and simplification where differentiation does not add value. Maintains process documentation up-to-date and compliant with business process management standards and takes actions to adopt taxonomy changes in the appropriate timeframe.
• STAKEHOLDER ENGAGEMENT & CHANGE IMPACT: Influences and aligns a broad range of stakeholders, both within and outside of Credit, to the process priorities, advises on assessing change impacts, guides to ensure successful implementation of complex process solutions, and monitors adoption.
• PROCESS PERFORMANCE: Leads and advises on the definition of key performance indicators to measure process effectiveness and monitor the impact of process improvements and process changes, identifies and recommends risk mitigation solutions, and benchmarks metrics both internally and externally to maintain competitive performance.
• PROCESS IMPROVEMENT: Leads and reviews the analysis of process data to support process mining efforts and enable continuous improvement and automation initiatives, partners to find opportunities for process and workflow standardization and improvement with a focus on eliminating process deficiencies and improving customer and employee experience, and recommends actionable plans to implement efficient and effective process improvement through process excellence practices.

Qualifications

MINIMUM QUALIFICATIONS:

• Relevant work experience in a related area, with demonstrated ability to perform the responsibilities of the role.
• Demonstrated proficiency in English, both written and verbal

PREFERRED QUALIFICATIONS:

• Experience leading, designing and implementing future-state processes, in a complex, global, or matrixed organization that improves business outcomes and speed while balancing efficiency, strengthen controls, and scale across businesses.
• Deep understanding of credit risk management processes, controls and decisioning in a complex commercial, trading, financial services or risk management environment.
• Demonstrated ability to translate strategic objectives into practical process roadmaps, operating models, governance routines and implementation plans that deliver measurable business outcomes.
• Strong change leadership skills, with experience influencing senior stakeholders, aligning cross-functional teams and driving adoption of standardized ways of working.
• Ability to define and use process performance metrics, control indicators and feedback mechanisms to monitor effectiveness, identify improvement opportunities and sustain process discipline.

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