Job Description
At Heathrow, every journey matters — and that includes the stories we tell through our advertising and media. As an Advertising & Media Account Executive, you’ll play a key role in connecting global brands with one of the world’s most iconic travel hubs. Working within our Commercial team, you’ll help deliver innovative campaigns that enhance passenger experience and drive commercial growth. You’ll collaborate with internal stakeholders, media partners, and creative agencies to ensure Heathrow’s advertising spaces are used to their full potential, reflecting the quality and ambition of our brand.
- Supporting the management and maintenance of the advertising estate, ensuring faults are identified, monitored and resolved in a timely manner to maximise asset uptime and operational performance across Heathrow’s terminals, car parks, and digital platforms.
- Managing day-to-day relationships with Engineering, Operations, Terminal teams, media partners and external agencies
- Monitoring campaign performance, preparing reports, and identifying opportunities to optimise revenue and engagement. Support Senior account manager in developing and implementing an enhanced Power BI advertising dashboard.
- Assisting in the development of new advertising propositions and digital media innovations that enhance the passenger journey. Including management of void advertising space
- Conducting monthly site inspections and performance reviews to identify maintenance requirements, uphold estate standards and ensure compliance with operational and safety requirements.
- Contributing to the continuous improvement of Heathrow’s advertising operations through data insights and stakeholder feedback.
- Experience in advertising, media sales, or marketing account management.
- Strong organisational and project management skills with the ability to manage multiple campaigns maintenance activities and operational projects simultaneously.
- Excellent communication and relationship-building skills with both internal and external stakeholders.
- Analytical mindset with the ability to interpret campaign data and provide actionable insights.
- Attention to detail and commitment to maintaining brand and operational standards.
- Proficiency in Microsoft Office and familiarity with digital media platforms.
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