Job Description

Sales & Client Support

• Support Account Executives with all pre-sale and post-sale activities throughout the sales cycle.
• Serve as a primary liaison between clients, Account Executives, Creative, and Ad Operations to ensure timely execution of campaigns.
• Assume account management responsibilities for Account Executives during absences, as needed.
• Assist with client communication and provide exceptional customer service throughout campaign execution.

Campaign Management

• Schedule and process all client contracts within the company's order management system.
• Enter and manage advertising orders across all media platforms, including print, digital, social media, email newsletters, and other advertising products.
• Coordinate the trafficking and scheduling of all client social media campaigns.
• Monitor campaign performance and identify campaigns that are underdelivering or under pacing. Collaborate with internal teams to implement optimizations and ensure campaigns meet delivery goals.
• Ensure all campaign components launch on schedule by proactively managing deadlines and deliverables.

Reporting & Analytics

• Generate campaign performance reports using Google Ad Manager, Sailthru, and other reporting platforms.
• Prepare comprehensive monthly client performance reports.
• Develop professional mid-campaign and end-of-campaign presentations that communicate campaign results, insights, and recommendations.
• Assist the VP of Media Revenue & Partnerships with revenue tracking, forecasting, and financial reporting.

Creative & Asset Management

• Coordinate the collection and organization of all print and digital creative assets for upcoming campaigns.
• Work closely with clients, Account Executives, and the Creative team to secure new artwork, revisions, and campaign materials.
• Ensure all creative assets are received, approved, and delivered according to production schedules.

Sales Operations

• Maintain weekly and monthly revenue tracking reports.
• Create client proposal presentations highlighting integrated advertising opportunities and campaign recommendations.
• Develop sales collateral, including media kits, sales sheets, promotional materials, specification sheets, holiday cards, and other marketing resources.
• Manage advertising calendars for eDaily, eWeekly and Dedicated Email campaigns to ensure accurate scheduling and execution.

Qualifications

• 2–5 years of account management, advertising operations, media sales support, or project management preferred.
• Exceptional organizational skills with strong attention to detail.
• Ability to manage multiple projects simultaneously while meeting strict deadlines.
• Strong written and verbal communication skills.
• Excellent interpersonal skills with the ability to collaborate across multiple departments.
• Proficiency in Microsoft Office, particularly PowerPoint and Excel.
• Experience with Google Ad Manager, Sailthru, CRM systems, and digital advertising platforms is preferred.
• Ability to analyze campaign performance and identify optimization opportunities.
• Self-motivated, proactive, and adaptable in a fast-paced environment.