Job Description

About the Team

At TikTok, safeguarding our global community is a top priority. The Business Integrity (BI) team is dedicated to developing the latest technologies and driving initiatives that mitigate risks in commercial content, ensuring a responsible and seamless experience for advertisers on the TikTok platform.

This role sits within the Advertiser Experience Product and Operations Team under Business Integrity. Our team focuses on enhancing advertiser satisfaction during commercial content and account review processes through data-driven strategies and operational excellence.

About the Role

We are seeking a highly analytical and results-driven Advertiser Experience Strategy & Operation Analyst to join our team. In this role, you will leverage data insights to identify advertiser pain points, develop improvement strategies, and drive measurable enhancements to our commercial content review processes. Your work will directly contribute to creating the best-in-class experience for TikTok's advertising partners.

Responsibilities

- Conduct a comprehensive analysis of advertiser experience data to identify trends, pain points, and improvement opportunities

- Develop and monitor key performance indicators to measure and improve advertiser satisfaction

- Design and implement data-driven strategies to optimize content review processes and reduce friction for advertisers

- Collaborate with cross-functional teams, including Product, Engineering, Policy, Legal, and Operations to implement improvements

- Create clear, actionable reports and recommendations based on data analysis

- Measure and report on the impact of implemented changes and initiatives

- Develop and maintain dashboards to track advertiser experience metrics

- Present findings and recommendations to stakeholders at all levels