Job Description

Job Location: Recreation Center at Rob Fleming Park - The Woodlands, TX 77389
Position Type: SeasonalEducation
Level: None
Salary Range: $16.72 - $16.72 Hourly

Travel Percentage: None
Job Shift: Any
Job Category: Entry LevelPart-time Non-Regular position
Primary days of operations:  Friday, Saturday, and Sunday

Summary of Duties: Provides support by performing the following duties of The Woodlands Township Adventure Course. Ensures a safe visitor experience and provides excellent customer service.

Essential Duties and Responsibilities:
- Welcome and assist visitors or direct them to the appropriate staff member, including fitting customers with harnesses, helmets and other required gear.
- Provide on course assistance to customers which includes but is not limited to addressing questions/fears, spotting issues with gear, and assisting customers off the course if not able to continue.
- Answer phones; answer routine questions or direct calls to the appropriate staff member, take messages as needed.
- Perform cash handling duties, make change, and input fees and issues receipts. Record amount received and prepares report of transactions using computer software.
- Monitor users of the Adventure Course to ensure orderly conduct and patrons are following Course rules/regulations.
- Assist Course users in their Adventure Course experience which includes but is not limited to rescues, talking users through a difficult obstacle, managing users and the flow of course traffic, etc.
- Provide information on programs, activities and events in person or by phone.
- Provide general clerical support including typing, filing and copying.
- Utilize company software to enroll customers in programs.
- Receive and issue recreation equipment (helmets, harness, carabineers, etc.) and supplies.
- Input data into computer for registration process.
- Perform facility opening and closing procedures, such as ensuring the facility is secure and ready for the next day’s operation.
- Assist with Course programs, activities, special projects and events as required.
- Must be comfortable climbing and working at heights of up to 50 ft.
- Performs other duties as assigned.
Safety-Sensitive: This position is a safety sensitive position and is subject to random drug testing.

QualificationsMinimum

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: High school diploma or General Education Degree (GED).

Experience: One (1) year related experience and/or training; or equivalent combination of education and experience.
Licenses and Certifications:
- Must possess a Texas driver’s license within the first ninety (90) days of employment and meet the driver safety policy requirements.
- Obtain course specific training Level I Certification from ACCT (Association of Challenge Course Technology) within three months of employment.
Age Requirement: Must be at least 18 years of age.
Pre-employment Requirements: Pass pre-employment drug screening, pass background check, and eligible status on Motor Vehicle Report.
The Woodlands Township is an Equal Opportunity Employer and values diversity at all levels of its workforce.