Job Description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com

This role works within the Advantage Solutions team and is responsible for supporting multifamily housing operations through onboarding, and ongoing product support for Greystar properties. It ensures accurate and efficient execution of platform products, agreements, reporting, and resident billing-related processes, with a strong emphasis on lease compliance, utility setup oversight, and regulatory alignment. The ideal candidate is detail-oriented and analytical, thrives in structured environments, and can translate complex documentation into clear, actionable operational steps while collaborating across internal teams, external partners, and clients.

Key Responsibilities

• Support onboarding and implementation of Advantage Solutions products across Greystar properties, ensuring accuracy, lease compliance alignment, and proper utility billing setup throughout the process.

• Coordinate onboarding timelines and serve as a resource for property teams, providing guidance, and troubleshooting, on processes, documentation, and system requirements.

• Identify discrepancies, risks, and inconsistencies in lease and billing data and propose practical solutions

• Partner with internal teams, vendors, and property stakeholders to resolve setup issues, facilitate required administrative or payment-related processes, and ensure accurate system and billing execution.

• Collaborate with operations, accounting, legal, and property management teams to resolve issues and improve workflows

• Support fee updates, lease template changes, and compliance-related system updates

• Identify process gaps and recommend improvements to strengthen lease compliance, utility billing consistency, and onboarding efficiency

• Support updates to lease language, compliance documentation, and operational standards related to utilities, billing structures, and resident-facing processes.

• Complete administrative, compliance, and operational reporting tasks as needed to support accurate execution and ongoing program integrity.

Basic Knowledge and Qualifications

• Bachelor’s degree from an accredited college or university preferred in Accounting, Business, Finance, or related fields.

• Strong communication and coordination skills and the ability to manage reporting, deadlines, and cross-functional collaboration.

• Highly detail-oriented and analytical, with experience interpreting complex documentation, supporting onboarding or implementation processes, and translating requirements into clear, actionable steps.

Specialized Skills

• Advanced knowledge of Excel, SalesForce, Bluemoon, and Google docs including demonstrated proficiency in remaining Microsoft Office products.

• Professional demeanor when conducting self with internal and external customers.

#LI-TR1

The salary range for this position is $ 52,000 - $62,000.

Additional Compensation

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

This position may be performed remotely anywhere within the United States except the state of Alaska.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.

ANTICIPATED CLOSING DATE

July 15, 2026

This date may be subject to change due to evolving business needs.