Job Description

Job Title: Advanced Specialty Pharmacy Technician

About Us

At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.

As an Advanced Specialty Pharmacy Technician, you will play a critical role in pharmacy operations across inventory management, regulatory compliance, billing coordination, and special project support. Your work ensures medication readiness, adherence to regulations, billing accuracy, and overall operational efficiency in partnership with pharmacy leadership and cross-functional teams.

Key Responsibilities

• Manage and audit pharmaceutical and supply inventory across multiple sites
• Maintain regulatory documentation and compliance for Board of Pharmacy, ACHC, HIPAA, and internal audits
• Support billing accuracy with medical coding (HCPCS, NDC, ICD-10), claims reconciliation, and aging report resolution
• Provide backup for patient assistance, prior authorizations, and specialty pharmacy workflows
• Assist with quality improvement initiatives, business planning, and accreditation preparation
• Deliver excellent customer service while maintaining professionalism and confidentiality
• Ensure safe and compliant pharmacy operations and contribute to process improvements
• Travel to various clinic locations and work extended hours as needed
• Perform other related duties as assigned

Qualifications

Education & Experience

• High school diploma or equivalent (required)
• 2+ years of pharmacy experience or 4+ years of related experience
• Strong experience with pharmacy billing, regulatory compliance, and inventory systems

Licensure & Certification

• PTCB certified or equivalent (required)
• Tennessee State Board of Pharmacy Registration (required)

Skills & Abilities

• Exceptional attention to detail and organizational skills
• Strong problem-solving and analytical abilities
• Proficiency in Microsoft Office and pharmacy/billing software
• Knowledge of pharmacy law, medical terminology, and medication measurement
• Ability to manage multiple responsibilities across clinic sites
• High emotional intelligence and interpersonal communication skills
• Ability to work independently and collaboratively in a fast-paced setting

Why West Cancer Center is a Great Place to Work

• Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
• Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
• Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
• Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

No nights, weekends, or holidays. Comprehensive benefits package.

Join Us

If you're a pharmacy technician ready to take on an advanced, multifaceted role with purpose and precision, apply now to join our mission-driven team at West Cancer Center.