Advanced Specialist, Content Developer
In this role on our UK-based content development team, you will be responsible for developing content for computer assessments, both for admissions tests and professional certification examinations. You may also partner with our teams in the US and Australia.
In collaboration with the team, you will manage a workstream of overlapping projects, partnering with clients and cross-functional teams on multiple exam programs and deliverables, monitoring scope and deadlines as well as escalating risks as needed.
In addition to training subject matter who write and review exam questions, you will facilitate in-person and virtual content development workshops. You will work Pearson’s measurement team and our clients to build fair, reliable and valid examinations. You will evaluate test items applying best practices in assessment and statistical performance data.
In addition, you will be expected to support the adoption and implementation of AI where appropriate as it becomes more integrated with our workstreams.
SCOPE AND IMPACT OF THE JOB
The tasks performed in this position highly impact the business interests of the company. This position plays a critical role in Pearson’s overall mission of “We help people realise the life they imagine through learning”.
PRIMARY RESPONSIBILTIES
Liaising with programme and project teams as appropriate
Working with clients to determine their content development requirements
Training Subject Matter Experts (SMEs) for item writing and review
Coordinating the process of fulfilling requirements for images, language translation and audio, if necessary
Conducting item writing and item review sessions
Reviewing items for adherence to house style and test specification
Specifying the setup requirements for the item banking tool for Pearson VUE clients ensuring that all requisite item elements are captured
Managing documentation relating to the item production process ensuring version control is updated and that the total security of all materials is maintained
Escalating risks to the Programme Manager and Content Development Manager to ensure that solutions are found and high-quality examination items are developed within deadline
Documenting processes and identifying process improvement opportunities
Ensuring that items are prepared on budget and to schedule
Managing the contracting and payment of item writers and subcontractors
Performing other duties as assigned by the Content Development Manager
CORE COMPETENCIES
Collaboration and Communication: Collaborate effectively with members of testing services teams and other cross-functional Pearson teams, providing timely and complete input on reports, documentation, projects, teams, meetings, and process improvements.
Confidentiality and Security: Understand intellectual property confidentiality and security considerations and abide by defined business practices to provide appropriate protection.
Innovation and Adaptability: Embrace and champion innovative technologies and approaches, adapting quickly to new tools and methodologies in both AI-driven and traditional content development.
Content Development Expertise: Exhibit strong skills in traditional content development processes, including item writing, item bank management, and quality control, ensuring alignment with best practices in assessment and educational standards.
Analytical Thinking: Apply strong analytical skills to evaluate both AI-generated and traditionally developed content, using statistical data and performance metrics to inform decisions and improvements.
Continuous Improvement: Maintain a continuous learning orientation, staying current with the latest AI advancements and traditional content development techniques. Incorporate new knowledge into the content development workflow to drive ongoing improvement.
Integrity and Attention to Detail: Demonstrate integrity in all tasks and maintain a high level of attention to detail to ensure accuracy and quality in both AI-generated and traditionally developed content.
QUALIFICATIONS
Bachelor’s degree required, master’s degree preferred
Three-five years' experience as content or test developer, related coursework, or other direct applicable experience preferred
Experience with generative AI, LLMs (Large Language Models) and prompt engineering preferred
WORK ENVIRONMENT AND CONDITIONS
Use of phone, PC, and keyboard for data input and communications
Ability to work remotely in a secure environment
Ability to negotiate transportation for off-site meetings and to keep on-person a laptop during transit
Travel requirement up to 10%
Your rewards & benefits
We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too.
Please see our attractive UK benefits here: Pearson Jobs – Benefits
Our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. That’s why our c. 20,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world’s leading learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn’t just what we do. It's who we are.
