Job Description

Are you ready to accelerate your automotive career? Turn your strong technical knowledge and customer service skills into real growth opportunity at Premium Velocity Auto/ Jiffy Lube (PVA)!

We are now seeking Advanced Specialist/ MultiCare Master Technician to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.

Benefits:

• Opportunity to increase your payrate within your first 60 days of employment!

• Paid training plus bonus incentives for completing training.

• Cross-training across multiple roles, increasing your earning potential.

• Career paths that offer limitless growth opportunities (in Automotive and Management)!

• Safety focused work environment to always keep you and our customers safe!

• Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *

• Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *

• For full time employees

PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. This role requires a minimum of 2 years of proven automotive experience, customer service/sales experience are preferred. A valid driver's license is also required.

See full job description below!

The Service Specialist/Advanced Specialist for PVA (Jiffy Lube) is a Lube Technician that performs the advanced maintenance services to ensure the safety of our customer's vehicles. The Service Specialist/Advanced Specialist may work in various positions to meet the individual needs of the customer; therefore, they are thoroughly cross trained in-house for all roles.

• Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.

• Work efficiently to service the customers in a timely fashion, prioritizing safety always.

• Perform automotive maintenance of the engine, transmission, axles, steering and suspension, brakes, electrical, heating/air conditioning, tires, batteries, and spark plugs.

• Perform preventative maintenance such as oil and filter change, refill fluid levels, inspecting and replacing lights, and replacing wiper blades.

• Participate in regular on-site and e-learning training, and maintain compliance with Jiffy Lube safety requirements, OSHA, and state regulations.

• Participate in marketing events and promotions.

• Keep customer, inventory, and service records and perform inventory stocking.

• Perform housekeeping/minor building maintenance.

• Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.

Requirements

• Minimum 2 years of automotive service experience.

• Valid Driver's License.

• Dedication to following safety policies and procedures.

• Willingness to undergo on the job training and a growth mindset.

• Able to stand for an extended period of time.

• Be able to lift over 50 pounds.

• Be able to bend, stoop, reach, crawl, and climb stairs.

• Comfort working in an enclosed and/or semi-outdoor environment.

• Authorized to work in the US without sponsorship.

Qualifications:

• ASE certification preferred.

• Retail experience preferred.

• Excellent customer service and communication skills.

• A teamwork mentality.

• Ability to perform the responsibilities of the job.

• Able to work in a fast-paced environment while multi-tasking.

Benefits:

• Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*

• Employer Funded Basic Life & Accidental Death Dismemberment*

• Bonus structure for JLU Module completions within set timeframes.

• Employee discount on parts and services

• Additional benefits available:

• Dental Plan and/or Vision Plan*

• Life & Accidental Death Dismemberment and/or Accident*

• Short-Term and Long-Term Disability*

• Critical Illness and/or Cancer and/or Hospital Indemnity*

• Flexible Spending Account (FSA) and/or Dependent Care FSA*

• Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance

• Full-time employees only