Job Description

THE COMPANY:

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

ROLE AND RESPONSIBILITIES:

• Lead design reviews (DFM) for R&D prototype fixture design and manufacturing equipment and custom tooling to ensure readiness for new product launches.
• Drive Automation strategy, ensuring hardware can meet strict performance metrics & regulatory requirements
• Support the end-to-end development of complete automation systems, from initial design to installation at global contract manufacturing sites.
• Serve as the primary technical lead for equipment qualification, managing Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).
• Systematically troubleshoot complex system failures to the component level, ensuring minimal downtime during product scale-up.
• Determine the root cause of equipment and system test failures.
• Deep understanding of machine design/qualification including calibration, correlation, capability, repeatability and reproducibility with deep understanding of data analytics and statistical method
• Develop and/or oversee the writing of User Requirement Specifications, Statements of Work and manufacturing requirement specifications

• What are 3-6 deliverables that would indicate success in the position?
• Successful FAT/SAT: Seamless execution and documentation of equipment qualification for at least two major production lines.
• Optimized Yield: Development of statistical reports that optimize pass/fail criteria, leading to a measurable reduction in scrap rates.
• Process Stability: Completion of Gauge R&R and CPK studies that prove machine capability (Cpk > 1.33) for critical-to-quality dimensions.
• Failure Resolution: Reduction in "Mean Time to Repair" (MTTR) through the creation of structured troubleshooting guides for CMO partners.

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• You are engineering the precision systems that deliver on Juul’s mission of providing high-quality alternatives for adult smokers globally. This role sits at the intersection of high-stakes manufacturing and cutting-edge data analytics, offering the unique opportunity to own the technical success of a major product launch from design through global scale-up. You will be the architect of the processes that ensure every product meeting a consumer is safe, reliable, and consistent.
• 5-8 years of industry experience in integration, design of equipment and automation.
• Deep expertise with system design and integration and high-volume manufacturing.
• Technical expertise in designing automation for handling high precision processes.
• Strong problem-solving skills in mechanics, materials and thermal stress.
• Experience in both development and manufacturing environments.
• Advanced knowledge with SoildWorks
• Engineering knowledge of mechanical engineering sciences (mechanics, machine design, dynamics and manufacturing processes) with the ability to apply these principles to solve customer challenges.
• Strong analytical skills and attention to detail for creation of manufacturing drawings.

Nice to have:

• Previous experience in tobacco secondary processing, specifically with Heat-Not-Burn (HNB) consumables or electronic nicotine delivery systems
• Familiarity with high-speed tobacco rod makers, tip-attachment machines, or complex multi-segment combiner technology.
• Experience working within highly regulated quality frameworks (e.g., ISO 9001, GMP, or tobacco-specific regulatory environments).
• Understanding of serialization and "Track and Trace" systems used for excise tax compliance or anti-counterfeiting measures.
• Experience managing technical transfers or system upgrades at international contract manufacturing sites

EDUCATION:

• Bachelor’s degree in mechanical engineering or industrial systems engineering.
• GD&T principles

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
• 401(k) plan with company matching
• Plus biannual discretionary performance bonuses

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US.

SALARY RANGES:
Salary varies by role, level and location, and is dependent on the cost of labor in a given
geographic region among other factors. These ranges may be modified at any time.SALARY RANGE: $150,000—$184,000 USD