Job Description

At Vanguard, we are taking a stand for all investors. You can help us advance this mission by joining Vanguard as we strive to redefine the advice and wealth management industry. Vanguard’s one-of-a-kind Advance into Advice and Wealth Management Career development experience will immerse you in our Personal Wealth Support Groups. In this experience, you will build your financial planning competence, partner closely with advisors or relationship managers, receive support and mentorship, and can obtain the licensing and credentials necessary to lay the foundation needed for an exciting career in financial planning. When you join Vanguard, you will help steer the financial futures of our clients.​

Responsibilities:

• Support Personal Wealth clients by phone, addressing a broad range of inquiries and coordinating with business partners to meet their needs.​
• Receive training curriculum, shadowing, exposure to related business groups and support from advisors/relationship managers​.
• Partner with financial advisors to complete key planning activities, including portfolio implementation and rebalancing.​
• Strengthen your investment acumen through training in brokerage trading, ETFs, and Vanguard’s products and services.​
• Research and resolve complex client requests, contributing to smooth execution of transactions and service processes across support group functions.​
• Participate in special projects that enhance the client experience and overall Personal Wealth outcomes.​

Qualifications:

• Undergraduate degree or equivalent experience is required.
• The Securities Industry Essentials (SIE) exam is a prerequisite for this role. Candidates must have successfully passed the SIE exam prior to the start date.
• Learning agility to successfully pass the SIE, Series 7, and Series 63 or Series 66 (or equivalent licenses) within the period described in Vanguard’s FINRA Licensing Policy by using resources and support provided by Vanguard.
• Passion for financial planning, advisory or relationship management career path.
• Excellent written, verbal, and Client Relationship Management (CRM) skills.
• Excellent attention to detail and organizational skills.
• Positive demeanor with the ability to effectively handle change in an ambiguous environment.
• Ability to collaborate effectively in a fast-paced environment.
• Ability to interact across multiple sites, departments, and with various levels of management.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.