Job Description

Adult Targeted Case Manager

Northern Minnesota | Full-Time

Make an Impact. Support Recovery. Change Lives.

North Homes Children & Family Services is a private, non-profit organization dedicated to providing compassionate, community-based mental health services to children, adults, and families across Northern Minnesota. As our Adult Services Program continues to grow, we are looking for a motivated, compassionate Adult Targeted Case Manager who wants to make a meaningful difference in the lives of adults living with serious and persistent mental illness (SPMI). If you are someone who believes in empowering individuals, coordinating meaningful supports, and helping people build stability and independence in their communities — this role is for you.

What You'll Do

As an Adult Targeted Case Manager, you will work closely with clients to connect them to the services and supports they need to thrive. You will play a key role in coordinating care, advocating for clients, and helping individuals build stronger, more stable lives.

Client Support & Advocacy

• Assist adults with SPMI in accessing medical, mental health, housing, vocational, and community services
• Help clients identify strengths and areas of need
• Support clients in achieving goals identified in their Individual Community Support Plan (ICSP)
• Advocate for clients while promoting independence and self-sufficiency

Care Coordination & Communication

• Collaborate with social workers, probation officers, healthcare providers, and other community partners
• Maintain professional and effective communication with clients, families, and service providers
• Coordinate services to ensure clients receive consistent and comprehensive care

Assessment & Planning

• Complete Functional Assessments and develop Individual Community Support Plans
• Monitor service delivery and ensure services meet client needs
• Provide referrals and assist clients in navigating complex service systems

Documentation & Professional Development

• Maintain accurate, timely documentation according to agency and licensing requirements
• Attend required trainings and continuing education opportunities
• Stay informed on best practices in mental health services

Additional Responsibilities

• Perform other duties as assigned to support program and agency needs

Why Join North Homes?

Meaningful Work – Make a direct impact on individuals and communities

Growing Adult Services Program – Be part of an expanding team

Supportive Team Environment – Work alongside dedicated professionals

Serve Northern Minnesota Communities – Build connections where they matter most

Who We're Looking For

We are seeking individuals who are:

• Compassionate and client-centered
• Strong communicators and collaborative team members
• Organized and detail-oriented with strong documentation skills
• Passionate about supporting individuals living with mental illness

Requirements

To be successful in this role, candidates should bring both professional knowledge and a passion for helping individuals access the supports they need to thrive.

Required Qualifications

Candidates must:

• Be skilled in identifying and assessing a wide range of client needs, including mental health, social, medical, housing, and vocational supports
• Have strong knowledge of local community resources and the ability to connect clients with appropriate services
• Hold a Bachelor’s Degree in a behavioral science or related field from an accredited college or university
• Meet all required supervision and continuing education requirements for targeted case management services

Ideal Candidate Traits

Successful case managers at North Homes are:

• Compassionate and client-centered
• Organized with strong documentation skills
• Skilled communicators and collaborative team members
• Passionate about helping individuals navigate complex systems of care