Job Description

Requisition No: 887226

Agency: Children and Families

Working Title: ADULT PROTECTIVE INVESTIGATOR SUPV-SES - 60021968

Pay Plan: SES

Position Number: 60021968

Salary: $52,000.00

Posting Closing Date: 11/13/2026

Total Compensation Estimator Tool

Adult Protective Investigator Supervisor

Department of Children and Families

Location: Lake Wales/Sebring Service Center

Internal Posting

Closing Date: 11/13/2026

This posting will be used to fill an SES position vacancy.

Current employees will be compensated in accordance with the DCF salary policy.

What you will do

This is work supervising a unit of Protective Investigators in the Adult Protective Services program. The primary duty of the employee in the position allocated to this class is to spend time communicating with, motivating, training and evaluating employees, planning and directing their work, and having the authority to hire, transfer, suspend, layoff, recall, promote, discharge, assign, reward or discipline subordinate employees or to effectively recommend such actions. This position requires some night and weekend work.

How you will make an impact:

(Note: The examples of work performed as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed therein if such duties are a logical assignment to the position.)

• Motivates employees to improve the quality and quantity of work performed.
• Plans workloads, workflows, deadlines, work objectives and time utilization with employees.
• Evaluates employees through establishing evaluation criteria and responsibilities and meeting regularly with employees to ensure the established criteria are met.
• Trains employees in methods for performing an effective and efficient job.
• Communicates on a regular basis with employees both individually and in staff meetings.
• Directs the work of employees to ensure best use of time and resources.
• Provides general supervision of staff within the unit by assigning cases, making special assignments, assisting with case problems and planning schedules of activities.
• Plans and holds regular and special conferences with employees to provide guidance and technical assistance in the performance of their duties.
• Maintains liaison with law enforcement officials.
• Provides technical assistance to other agencies and organizations concerned with abuse and neglect cases.
• Monitors incoming and outgoing abuse reports for appropriateness, clarity, quality and thoroughness.
• Performs related work as required

Qualifications

• A Bachelor's degree from an accredited college or university
• Five years of professional experience in Adult Protective Investigations
• One year experience as an Acting Supervisor in Adult Protective Investigations

Special Notes: This position requires night, weekend, and holiday work.

Knowledge, Skills, and Abilities:

(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions in the employing agency.)

• Knowledge of investigative techniques and practices.
• Knowledge of professional ethics.
• Knowledge of physical and behavioral indicators of abuse and neglect.
• Knowledge of interviewing techniques.
• Knowledge of court procedures and requirements.
• Ability to supervise people.
• Ability to determine work priorities, assign work and ensure proper completion of work assignments.
• Ability to understand and apply relevant laws, rules, regulations, policies and procedures.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to effectively utilize computer systems utilized by the department, specifically Florida Safe Families Network (FSFN), Microsoft Word and Microsoft Excel.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Additional Information/Requirements

• This position will require night, weekend, and holiday work. It has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days.
• Incumbents may be exposed to possible hazardous conditions in the field.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida;
• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

About Department of Children and Families:

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

To learn more please visit https://www.myflfamilies.com/.

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
• We hire only U.S. citizens and lawfully authorized alien workers.

SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov.

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.