Job Description

Overview:
We are "making dreams come true." Our organization provides children and adults with autism, intellectual disabilities, and behavioral health challenges—and their families—the education, support, and resources needed to become self-reliant, independent, and valued members of their communities.
We are seeking a highly organized and detail-oriented Administrative Professional to support our IDS Adult Day service line. This role provides essential administrative, clerical, operational, and data management support to ensure the efficient day-to-day functioning of the department. The ideal candidate thrives in a fast-paced environment, demonstrates excellent customer service skills, and enjoys supporting both internal teams and the individuals we serve.
What You'll Bring:
• Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
• Strong attention to detail and commitment to accuracy.
• Professional communication and interpersonal skills.
• Ability to handle confidential information with discretion and professionalism.
• Strong customer service mindset when interacting with staff, visitors, families, and community partners.
• Ability to work independently with minimal supervision while collaborating effectively with team members.
• Problem-solving skills and the ability to adapt to changing departmental needs.
• Proficiency with technology and administrative systems.
What You'll Have:
• High school diploma or equivalent required.
• Purchasing and accounting experience preferred.
• Proficiency with Microsoft 365 applications.
• Ability to learn and effectively use agency software systems, including CareLogic, Workday, SurveyMonkey, Dayforce, and Track It.
• Strong understanding of administrative and office support functions.
• Ability to understand, interpret, and apply organizational policies and procedures.
• Must be at least 18 years of age.
A Typical Day May Include:
• Entering and maintaining accurate data in CareLogic and generating reports as requested.
• Uploading consumer and family satisfaction surveys and tracking responses through SurveyMonkey.
• Maintaining organized electronic and physical records and files.
• Ordering office and program supplies and coordinating requests for agency stationery.
• Reconciling credit card transactions and reviewing purchases within established authorization limits.
• Monitoring shared email inboxes and responding to or routing correspondence appropriately.
• Submitting and tracking facility and maintenance requests through Track It.
• Processing mail and managing record release requests.
• Coordinating staff registrations for training programs, conferences, and travel accommodations.
• Serving as a Referral Coordinator by receiving and processing referrals.
• Assisting with Dayforce registration and onboarding-related activities.
• Providing receptionist support by greeting visitors, managing building access, and answering incoming calls when needed.
• Scheduling and coordinating meetings, employee recognition events, celebrations, and department activities—including ordering and picking up food as necessary.
• Supporting annual events such as DSP Week, Founder's Day, Transition Fairs, Employee of the Month celebrations, employee anniversaries, retirements, and holiday events.
• Completing special projects and other administrative assignments as requested by leadership.

Perks with a Purpose
Our benefits are created with YOU in mind.

Healthcare
• Highmark Medical and Mental Health
• Delta Dental and Davis Vision Coverage
• Health Savings Account/Flexible Spending Accounts
• Teladoc Virtual Health
Financial Well-being
• 401K Retirement Plan with Employer Match
• On-Demand Pay
• Employee Referral Bonus Program
• Student Loan Forgiveness
• College Scholarship & Tuition Discounts
• Employee Discounts
Life & Family Support
• Company Paid Life Insurance
• Short & Long-Term Disability Insurance
• Employee Assistance Program
• Erie Campus*- discounted on-site weekday childcare
• Employee discounts for select BNI events and services
• Generous Paid Time Off
• Seven Paid Holidays
Who is Barber National Institute?
The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families. Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6,200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status. If you need an accommodation to apply, please contact HR. EOE
Any consideration of the background check will be an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.