AltaPointe Health Systems

Adult Community Services Support Specialist

AltaPointe Health Systems  •  Mobile, AL (Onsite)  •  1 hour ago
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Job Description

Would you like to be part of a well-established healthcare organization that is genuinely making a positive impact in our communities? Become a member of our team now! This week, AltaPointe is organizing a hiring event. Explore our job opportunities at AltaPointe.org, submit your online application, and then join us for Open Interviews to meet with a recruiter in person! Experience is not required, as we have positions available at all levels.

EastPointe Hospital - Thursday, July 30th– 7400 Roper Lane Daphne, AL 36526

Responsibilities

Primary Job Functions:

Adult Foster Homes

  • Monitors basic living skills billing for accurateness and timely submission
  • Provides basic living skills teaching/instructions and monitoring, based upon needs identified in DLA-20
  • Completes monthly monitoring of foster homes for adherence to standards and contract and follows up on noted deficiencies
  • Monitors move in and out of the program and ensures census accuracy
  • Processes medical consults and incident reports and enters incident reports in RL-6 Incident Reporting program
  • Reviews monthly vouchers with Finance & Accounting department
  • Keeps up to date records of DLA-20s on each foster home patient

Supported Employment

  • Monitors and maintains program referral tracking forms
  • Prepares monthly reports for Alabama Department of Mental Health (ADMH) and Vocational Rehabilitation (VR)
  • Monitors Avatar documentation, including Direct Service Record and program specific forms, e.g., Career Profile, Job & Education Start/End, Job & Education Search, Job & Education Support, Disclosure, Enrollment and Employer Contact Log forms
  • Monitors Vocational Rehabilitation’s Milestone report due dates and required supporting documentation

PATH, Shelter + Care (S+C) and Permanent Housing (PH)

  • Monitors and maintains program referral tracking forms
  • Monitors and updates HMIS, per HUD and CoC requirements
  • Monitors and maintains inventory for PATH outreach kits and S+C and PH move-in kits

ARBOR COURT

  • Ensure routine monitoring of homes is completed for adherence to environmental standards and program rules
  • Submits work orders when needed
  • Monitors move in and out of the program and census accuracy
  • Processes incident reports and enters incident reports in RL-6 Incident Reporting program

Record Keeping

  • Documents in a timely manner per AltaPointe policy
  • Documents in a clear and concise manner
  • Documents legibly
  • Learns and utilizes AvatarNx, RL-6, HMIS, Premiere, WorxHub, and Excel
  • Monitors and maintains Adult Community Services (ACS) vacancy tracker form
  • Monitors and maintains ADMH unreserved vacancy report

General Responsibilities:

  • Greets patients
  • Answers telephone
  • Records telephone messages accurately and transfers to appropriate person in a timely manner
  • Maintains office inventories and orders supplies
  • Orders supplies for ACS programs to ensure all are equipped per program standards
  • Makes copies, faxes documents and performs other related clerical duties as needed
  • Protects and maintains the confidentiality of all records and patient information
  • Handles routine requests from department staff
  • Verifies insurance for patients
  • Other duties as assigned by Supervisor
  • Provides transportation for patients

Supervision and Consultation:

  • Accepts and employs suggestions for improvement
  • Attends staff meetings
  • Actively works to enhance skills

Courteous and respectful attitudes toward patients, visitors and co-workers:

  • Treats patients with care, dignity and compassion
  • Respects patients’ privacy and confidentiality
  • Is pleasant and cooperative with others
  • Assists patients and visitors as needed
  • Personal values don’t inhibit ability to relate to and care for others
  • Is sensitive to patients’ needs, expectations and individual differences

Administrative and other related duties as assigned:

  • Actively participates in Performance Improvement activities
  • Actively participates in AltaPointe committees as required
  • Completes assigned tasks in a timely manner
  • Accesses appropriate community resources according to patient needs
  • Follows AltaPointe policies and procedures
  • Attends appropriate in-services and other workshops

Qualifications

Minimum Qualifications:

High School diploma or equivalent. Must be 23 years of age or older; must have and maintain reliable transportation, a valid driver license, acceptable driving record, and proof of current liability insurance. Skilled in Microsoft Office tools: Word, Excel, PowerPoint, OneNote and Outlook.

Knowledge in adult specialties, outlined below, to be attained within (6) six months of employment.

  • Knowledge of psychiatric disorders in the adult population
  • Knowledge of cultural diversity
  • Knowledge of behavior management, crisis intervention and interventions common to acute psychotic patients, as well as, to non-violent crisis intervention practices.
  • Knowledge of psychiatric rehabilitation principles
  • Knowledge of available community resources
  • Knowledge of educational methods appropriate to adults with severe and persistent psychiatric disorders
  • Knowledge of basic living skills
AltaPointe Health Systems

About AltaPointe Health Systems

AltaPointe Health is Alabama’s most comprehensive behavioral and primary healthcare system, delivering over one million services annually to more than 45,000 patients. Founded in 1957, AltaPointe integrates behavioral health, primary care, and substance use treatment through its hospitals, behavioral health crisis center, outpatient clinics, and Federally Qualified Health Center, Accordia Health.

Its team of 28 physicians and 16 physician extenders provides medical care services throughout the organization and serves as the administration and faculty for the University of South Alabama College of Medicine, Department of Psychiatry.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Mobile, AL
Year Founded
1957
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