Job Description

Job Posting End Date:

Worker Sub-Type:

Regular

Scheduled Weekly Hours:

25

The Aging and Disability Resource Center of Central Wisconsin (ADRC-CW) is a regional organization serving older and disabled adults in the four-county region of Langlade, Lincoln, Marathon, and Wood Counties. Services provided include information and assistance, options counseling, enrollment into publicly-funded long-term care programs, benefits counseling, elderly nutrition program, caregiver support, healthy living programs, and other services that are integrated to meet the mission of the ADRC-CW.

The mission of the ADRC-CW is to promote choice and independence through personalized education, advocacy, and access to services that prevent, delay, and lessen the impact of aging and disabilities in the lives of adults.

POSITION SUMMARY:

We are seeking to recruit for either of the following options:

• A 25 hour per week position, working 5 hours per day, Monday through Friday (7:15 a.m. – 12:15 p.m.) or
• A job share arrangement in which two employees share the 25 hour per week role, each working 2–3 days per week (10–15 hours per week), providing flexibility and coverage for one another.

Employee will oversee day to day details related to Meals on Wheels services including assurance of food safety/sanitation, accepting prepared food from caterer, packaging food in individual servings and organizing for deliveries in collaboration with volunteers, assisting with recruitment and training of volunteers, creating meal and supply orders. This position may occasionally fill in to deliver meals as needed. The employee will work closely with agency partners, co-workers, volunteers, and the public, requiring effective communication skills.

EXAMPLES OF WORK PERFORMED:

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Maintains daily operations, cleanliness, and standards of food safety for nutrition program services.
• Assures food and meal temperatures are maintained according to safe food handling standards. Maintains temperature logs for food and holding equipment. Completes temperature testing procedures to assure food safety.
• Follows proper food safety and sanitation procedures including appropriate handwashing and calibrating thermometers. Reads menus to determine appropriate serving utensils, monitors quality and quantity of food.
• Assists with volunteer recruitment, training, and scheduling for nutrition services.
• Prepares accurate participant service documents and other data as part of the reporting requirements of the nutrition program. Verifies customer eligibility for service based on customer registration form details.
• Works closely with Nutrition Program leadership staff and other partners as appropriate to recommend new or improved models for service improvements.
• Communicates daily via phone, in-person or email communication with clerical services team regarding meal and supply orders, and for customer follow-up with unserved/undelivered meals.
• Alerts supervisor to changes in service, problems, unusual circumstances, and/or areas needing improvement. Formulates and makes recommendations to address issues/concerns.
• Maintains regular communication with appropriate ADRC-CW staff regarding observable changes in health and safety status of Senior Nutrition Program customers. Refers specific concerns about consumers to supervisor or other ADRC-CW staff as needed.
• Provides backup coverage for senior nutrition program services as needed.
• Delivers supplies between meal sites and ADRC office.
• Delivers Meals on Wheels to customers throughout the community as needed.
• Completes Meals on Wheels customer home visits and annual informational updates.
• Attends monthly team meetings and training sessions as scheduled by the Nutrition Program Director or Supervisor.
• Develops solutions to work issues that add value for our customers.
• Maintains regular and predictable attendance. Works extra hours as required.
• Uses basic technology tools including email.
• Understands the County's and department's mission, core values/trauma informed care principles, plans, and priorities for the future.
• Performs related work as required.

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to lift 40 pounds and transport with use of a cart.
• Knowledge of programs and services available to elderly and disabled through the Aging & Disability Resource Center.
• Knowledge of food safety and sanitation procedures and requirements of a highly susceptible population. Skill in utilizing good hygiene and food safety procedures.
• Ability to maintain confidentiality of participants and other areas of employment.
• Ability to train volunteers and Senior Aides.
• Skill in planning and organizing work effectively.
• Ability to exercise independent judgment and initiative.
• Ability to be flexible and demonstrate a positive attitude about problem solving and implementing operational changes.
• Basic computer and email skills.
• Ability to relate well and cooperate with co-workers, volunteers, customers, and community partners.
• Ability to deal courteously and tactfully with senior citizens, including the frail and chronically ill elderly, family members, and caregivers.
• Skill in completing records promptly and accurately.
• Ability to cooperate with people and communicate effectively in person, by phone, and in writing with a variety of groups and individuals.
• Understands the County's and department's mission, core values, plans, and priorities for the future.
• Ability to contribute to a positive work culture that fosters excellent customer service and teamwork.

QUALIFICATIONS:

High school graduation or equivalent preferred. Experience in food service is desirable. Serving Safe Food Training will be provided. Must have a driver's license and a driving record that meets County standards.

COMPENSATION:

Starting hourly rate: $18.42 + Limited Marathon County benefits

Selection Procedure:

The selection of the successful candidate may be made by assessment of education and work experience, oral interview, review of references, and/or other job-related selection procedures. Depending on position requirements, the selected candidate may be required to satisfactorily complete post-offer assessments, including but not limited to education verification, background checks, driver license verification, physical examination, psychological assessment, and drug screening paid for by the County.

Equal Opportunity Employer:

Marathon County is an Equal Opportunity Employer committed to diversity. All qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information or protected veteran status.

Special Accommodations:

Marathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone (715) 261-1451 to request special accommodations prior to the application deadline.

Notice to Applicants:

Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant’s application, records, recommendations, and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information. If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law