Job Description

The Commerce Business Analyst (BA) acts as the essential bridge between business vision and technical execution across Adobe Commerce as a Cloud Service (ACCS) and Adobe Commerce Optimizer (ACO) projects. Operating within an AI-First consultancy, this role leverages AI-driven discovery, automated documentation workflows, and predictive process mapping to translate complex B2B/B2C business requirements into clear, actionable technical epics, user stories, and acceptance criteria.

• Requirements Discovery & Elaboration: Lead business discovery sessions with client stakeholders to define B2B and B2C e-commerce workflows, catalog hierarchies, pricing rules, and checkout requirements.

• AI-Accelerated Documentation: Utilize generative AI tools to draft, refine, and structure user stories, process flowcharts, functional spec documents, and acceptance criteria (Gherkin/BDD format) in a fraction of the time.

• ACO & ACCS Mapping: Map business needs directly to out-of-the-box Adobe Commerce capabilities, ACO merchandising rules, Edge Delivery Services (EDS) content authoring models, and App Builder extension points-minimizing unnecessary custom code.

• Smart Commerce & Personalization Strategy: Collaborate with business teams to define criteria for AI-driven features, including Adobe Sensei search/recommendations, dynamic customer segmentation, and automated merchandising strategies.

• Backlog Management & UAT: Own and prioritize the product backlog in Jira/Azure DevOps, lead sprint refinement sessions, define edge-case test scenarios, and guide client stakeholders through User Acceptance Testing (UAT).

• Experience: 3-6+ years as a Business Analyst, Systems Analyst, or Product Owner in digital commerce, with at least 2 years of hands-on experience on Adobe Commerce (Magento) platforms.

• AI Proficiency: Active, daily use of AI tools (ChatGPT, Claude, Notion AI, Jira AI plugins) for requirement drafting, user story creation, process map generation, and competitive analysis.

• Adobe Commerce Depth: Familiarity with core Adobe Commerce B2B/B2C features, ACO catalog/storefront workflows, content authoring, and integration boundaries (ERP, PIM, OMS, CRM).

• Agile & Scrum: Deep understanding of Agile methodologies, backlog prioritization techniques, and testable acceptance criteria writing.

• Certifications (Preferred): Adobe Certified Expert - Adobe Commerce Business Practitioner, Certified Scrum Product Owner (CSPO), or PMI-PBA.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.​

Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.​

Applications will be accepted until the position is filled or the posting is removed.​

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $45,864 to $101,520. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview

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Perficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world’s most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Perficient is different. For real. Learn more at perficient.com