Job Description

Casual on Call - No Guaranteed Hours

This position is at the L05 level with an hourly pay range of $33.93 - $42.93

(PSAC Bargaining Unit)

Reporting to the Clinical Care Manager, the incumbent operates the Hospital switchboard and paging systems; registers patients and processes hospital admissions, discharges and transfers for inpatients, Emergency, Surgical Day Care, Minor Procedure and Clinical patients in the Patient Information (ADT) System; performs hospital reception and other related financial and clerical duties, liaises with patients, physicians, visitors, hospital departments and other staff.

Knowledge, skills and abilities required:

• Knowledge of the functions of a general hospital;
• Knowledge of MS Office products Word, Excel, and Outlook;
• Excellent interpersonal skills;
• Excellent oral and written communication skills;
• Excellent typing/keyboarding skills;
• Excellent organizational skills;
• Excellent problem-solving skills;
• Strong observation skills;
• Ability to interview patients who are often under duress and obtain necessary information;
• Ability to multi-task;
• Ability to pay attention to detail, accuracy and thoroughness;
• Proficient use of office equipment and computers;
• Ability to prioritize multiple demands in a stressful environment;
• Ability to work independently and without supervision;
• Ability to maintain confidentiality, use tact and diplomacy, and work under pressure;
• Cross Cultural awareness.

The successful applicant will have a grade 12 education or GED, minimum 6 months experience dealing with the general public, minimum 6 month experience in an office setting, a type speed of 40 wpm, and Non Violent Crisis Intervention or other violent prevention training (to be obtained within 6 months of hire). Experience with a switchboard or paging system, medical terminology course, Medical Office Assistant or similar medical office or hospital support type course such as Hospital Support Specialist, experience with Meditech and previous admitting experience would be considered an asset for this position. An equivalent combination of education, training and/or experience may be considered.

Please note: A six-week full-time orientation is required at the start of employment.

Closing Date: 4:00pm May 17, 2026