Job Description

Primary Scheduled Hours: 80, day shift

Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patients or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities. Responsible for welcoming the patient into the care delivery setting and initiating the documentation required for the patient’s clinical care as well as financial clearance. Ensures accurate patient admission/registration. Works closely with both the financial team and the clinical team to ensure the optimum patient experience, accurate registration, and maximum cash flow and reimbursement.

Essential Job Functions:

• Responsible for answering the hospital switchboard.
• Responsible for registering patients for hospital services and verifying insurance eligibility. This includes interviewing patients or their representative to obtain or verify personal information already on file.
• Responsible for obtaining signatures on Conditions of Admission and other paperwork associated with a patient’s registration or admission.
• Provides information to the patient/representative about billing, financial assistance, complaint process, patient rights, HIPAA and visiting hours. Distributes hospital specific literature.
• Responsible for insuring that a patient’s valuables are taken home by a family member or secured in the safe.
• Communicates appropriately and clearly to supervisor, co-workers and physicians.
• Consults other departments as appropriate to provide for an interdisciplinary approach to the patient’s needs.

Education Background and Experience Requirements

Minimum Education:

High School graduate or equivalent.

Professional Requirements:

• Maintain regulatory requirements
• Report to work on time and as scheduled; complete work within designated timelines.
• Demonstrates the ability to adhere to the mission, ethics and goals of the District.
• Demonstrates the ability to communicate with patients, guests and staff in a courteous, respectful and helpful manner.

Compensation/How We Care For You:

Successful candidates typically begin between the beginning and midpoint of the compensation range dependent on qualifications/experience and receive compensation in increments increases annually.

Comprehensive benefit package including:

• Medical/Dental/Vision
• Retirement with a 6% dollar for dollar employer match
• Life and Disability Insurance
• AFLAC
• Flexible Spending Account
• Employee Assistance Program
• Bonus, if eligible upon Board approval
• Gym membership
• Tuition Reimbursement and Student Loan Repayment Opportunities

Newport Hospital & Health Services (NHHS) is committed to a diverse and inclusive workplace. NHHS is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

NHHS employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

NHHS is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities.