Job Description
Admissions Team Leader
Application Deadline: 19 June 2026
Department: Marketing & Admissions
Employment Type: Part Time
Location: Wigan & Leigh College
Reporting To: Dionne Webber
Compensation: £24,949 / year
30 hours a week over five days, Permanent, All Year Round
Guide first steps. Open the door. Keep decisions moving.
Admissions is the first real experience our learners have of Wigan & Leigh College. This role helps make that experience clear, supportive and well organised.
As Admissions Team Leader, you’ll lead the team that supports future students from enquiry through to enrolment. You’ll keep applications moving, coordinate interview activity, use data to spot delays, and work with curriculum and support teams so decisions are timely, consistent and learner centred.
This is a role for someone who can bring calm, structure and pace to a busy year-round service. You’ll support the admissions team, manage priorities during peak periods, and help future students and families feel clear about what happens next.
What you'll do
- Lead the Admissions Officers and Admissions Co-ordinator, setting clear expectations, priorities and ways of working.
- Oversee the admissions journey from enquiry to enrolment, making sure applications are progressed accurately, consistently and on time.
- Monitor application stages and use data to spot delays, pressures and recurring issues.
- Coordinate admissions activity with curriculum teams, marketing, school liaison, student support and other college colleagues.
- Manage rotas, workloads and cover so the service remains responsive during interviews, offers, late applications and enrolment.
- Recruit, induct and schedule hourly paid interviewers, making sure they have the guidance, updates and support they need.
- Act as the first escalation point for complex applications, interview issues, safeguarding concerns, SEND-related queries and cases where additional checks or support may be needed.
- Support compliance with safeguarding, ESFA funding, equality, inclusion and audit requirements.
What you'll bring
- Experience working in admissions, student services, learner support, customer service or a similar busy operational environment.
- Experience supervising, coordinating or line managing others.
- Experience supporting or working with learners with Special Educational Needs and Disabilities (SEND), including an understanding of EHCPs, reasonable adjustments and working with support teams to ensure inclusive admissions.
- Strong organisation and attention to detail, with the ability to manage workloads, priorities and deadlines.
- Confidence using data, systems and reports to monitor progress, identify risks and improve service delivery.
- Good communication skills, with the ability to give clear information to future students, families, staff and external partners.
- A calm, practical approach to handling complex or sensitive applicant issues.
- Understanding of the importance of safeguarding, inclusion, eligibility, funding and accurate record keeping.
- GCSE English and maths at Grade C/4 or equivalent.
What you're like
- Learner-focused. You care about giving future students a clear, timely and positive first experience of the College.
- Organised. You can manage people, processes, data and deadlines without losing the detail.
- Calm under pressure. You keep things moving during busy periods and respond well when priorities change.
- Clear and practical. You explain processes simply and help people understand what needs to happen next.
- Supportive. You help your team do their best work, especially during high-pressure admissions and enrolment periods.
- Proactive. You spot delays, risks and recurring issues early and take action before they become bigger problems.
- Collaborative. You work well with colleagues across departments to make sure future students get the right information and support.
Essentials
- You’ll need an enhanced DBS check. If you get the job, we’ll do this for you.
- You’re committed to safeguarding and inclusion.
- You can travel across our sites.
- You’re flexible and happy to work beyond standard hours when needed to support the college.
Why work with us
At Wigan & Leigh College, admissions is more than a process. It is the start of someone’s journey with us. A clear answer, a timely interview, the right support at the right moment — these things can make a future student feel confident about taking their next steps.
You’ll lead a team that sits at the centre of that work. You’ll help make admissions clearer, more consistent and more responsive, especially during busy periods when decisions, communication and coordination matter most.
This is a chance to shape a service that matters to future students, families, curriculum teams and the wider College. If you enjoy improving processes, supporting people and keeping a busy service moving, this is a role where your work will be felt every day.
Time to recharge
- Generous annual leave entitlement, including bank holidays
- Family-friendly leave policies
Wellbeing as well as work
- 24/7 Employee Assistance Programme
- Medicash healthcare plan
- Occupational health support
- Confidential counselling
- Specsavers eye test vouchers
- A culture where people look out for each other
Financial peace of mind
- Teachers’ Pension Scheme or Local Government Pension Scheme
- Salary sacrifice schemes, including Cycle to Work and buy tech
- Railcard and Tusker Green car scheme
- Local and national discount schemes
Clear progression routes
- Opportunities to step up, specialise or move across departments
- Leadership pathways
- Support to gain teaching qualifications
Please complete our application form in full. We can’t accept CVs
We're recruiting across college as we expand, with roles in teaching, technical, and support. All our current vacancies are at
https://wigan-leigh-ac-uk.pinpointhq.com
