Job Description

Job Location: MBH Surprise Admin Building - Surprise, AZ 85374
Position Type: Full Time
Job Category: Health CareAs the Admissions Specialist you will coordinate all activities associated with the admission of a prospective program attendee. This function includes, but is not limited to: taking inquiry calls, providing program information, preparing initial intake paperwork, scheduling /conducting interviews with prospective patients, coordinating with other staff functions and making referrals. Perform daily, weekly and monthly record keeping in relation to census, admissions and discharges.

Essential Duties Include:
- Receives and records inquiry calls in a courteous and efficient manner.
- Collects pertinent patient insurance information, forward for verification and relays insurance information back to caller in a knowledgeable way.
- Identifies those callers that meet the admission criteria for the program as well as help patients identify an appropriate level of care.
- Facilities the admission process into the program if the caller meets the admission criteria.
- Obtain necessary demographic, referral source and clinical information, ensuring complete and accurate documentation.
- Provides callers that do not meet the admission criteria to find alternate treatment options based on their required level of care.
- Communicates with the patients families information about the facilities and the policies of the Company.
- Prepares daily reports.
- Ability to converse in English with others to give, take and process information; extensive use of telephone.
- Ability to maintain confidentiality of information, multi-task, coordinate projects and record/transcribe general and specific meeting minutes.
- Ability to work independently and collaboratively.
- Communicate with other staff to relay concerns and observations involving patient safety.

QualificationsEducation and

Experience:
- High school diploma or general education diploma (GED) required.
- Bachelors Degree preferred. College coursework or Addictions Certification desired.
- Previous experience with admissions, chemical dependency, eating disorders and / or behavioral health preferred.