Department: Registrar
Location: Jerry Sue Thornton Center
Reports To: Assistant Registrar, Operations
Recruitment Type: External/Internal
Requisition ID: req7502
Employment Type: Full-Time Support Staff
Union Position: Union
Work Schedule: M-F 8:30am-5pm
Number of Openings: 1
SUMMARYProcess admissions applications and evaluation of high school transcripts, ACT and SAT scores, residency changes and supporting documentation for admission into the College. Assists with other responsibilities within the Registrar’s office as required.
Processes prospective student applications for admission, incoming high school and GED transcripts and related forms electronically using Banner Recruit Integration Manager (BRIM)Creates data file for admissions lettersEvaluation and analysis of high school GPA for English placement score and Math scores as requestedAssess ad process ACT, SAT, TOEFL and IELTS scoresOversees and responds to correspondence from and to prospective and current studentsUses scanning technology to update electronic filesAnswers telephone, provides basic information and directs callsMay assist with mailings associated with student recordsPerforms other related duties as assigned
EDUCATION AND EXPERIENCE/TRAININGAssociate’s degreeTwo years of equivalent full-time clerical experience in an office environmentOne year of equivalent full-time experience in student services in an educational settingExperience working with the publicKNOWLEDGE, SKILLS and ABILITIESExcellent verbal and written communication skillsBasic level proficiency with Microsoft Outlook, Word and ExcelProficient in basic math and grammarAbility to file by alpha and numericallyAbility to effectively present information in one-on-one situations to customers and other employees of the CollegeAbility to exercise good judgement and discretion in the performance of regular workExcellent customer service skills and proven ability to develop and sustain productive customer relationshipsMust have sensitivity to respond appropriately to the needs of the communityPREFERRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAININGExperience with Banner student dataExperience assisting students with enrollment services support including admissions, registration, and financial aid.
Must be able to occasionally stand; and lift up to ten (10) pounds unassisted. Must be able to frequently sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Special vision requirements include ability to adjust focus. Must be able to work in an environment with a moderate noise level.
Disclaimer: This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned and does not prescribe or restrict the tasks that may be assigned.
This is a Full-time (1199/SEIU) Bargaining Unit Position, Grade 08. Full-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.
Target Hiring Rate: Minimum salary $51,400/annually
Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
