Job Description

Division of Student Affairs

Student Services Professional II

RESPONSIBILITIES & DUTIES:

The Admissions Counselor’s time will be spent on recruiting prospective freshman and transfer students and evaluating admission and enrollment requirements for freshman and transfer applicants and admitted students. Independently plans work and carries out day-to-day assignments without immediate direction, including those mentioned below.

Recruitment-Related Functions

• Initiates visits at community colleges, high schools, community-based organizations, and regional/national college fairs and advises a diverse slate of prospective students on admission and enrollment requirements. (Frequent evening and weekend events are required; some overnight travel is also required.)
• Participates in the organization and delivery of on-campus recruitment programs such as information sessions for prospective students and their supporters as well as admitted freshman and transfer events.
• Advises and counsels prospective undergraduate students and their supporters (via email, telephone, virtual, and in-office consultations) providing clear and concise explanations to complex admission requirements and application procedures.
• Responds independently to inquiries from students and their supporters about the admissions and enrollment process and troubleshoots as necessary.
• Aids prospective students who are not regularly admissible to the University in developing a plan to attain their educational goals.
• Collaborates with on- and off-campus partners to disseminate admissions information, including updating high school and community college counselors about campus programs and enrollment data.
• Represents the California State University system through making various presentations to the general public including but not limited to application workshops, educational opportunities and support services, among topics.
• Attends periodic professional development training/meetings sponsored by related organizations and the CSU and actively participates in unit meeting and planning retreats.

Evaluation Functions

• Applies knowledge of student records (transcripts, test scores, and other official documents) to determine provisional and final admissibility in accordance with established criteria and procedures.
• Makes appropriate recommendations and decisions by gathering and analyzing data, logical reasoning, and drawing valid conclusions as to whether an applicant or admitted student meets or continues to meet admission and enrollment requirements.
• Interprets and applies rules and regulations with autonomy to accomplish admissions and recruitment goals.
• Utilizes e-communication and social media tools to enhance CSUCI’s profile in the broader community and engages students in live chats.
• Utilizes technology, including but not limited to PeopleSoft Student Information System, Webadmit Application system, and Slate CRM communication tool.
• Collaborates with other offices to assist students in successfully navigating the admission and enrollment process.
• Assists in the development and editing of communications and systems that facilitate a simpler and more streamlined admissions and enrollment process.
• Advises rescinded students on the appeals process, participates in the committee to review appeals, and communicates the outcome of those appeals.
• Calls and emails students to follow up on incomplete admission files and to remind them of deadlines.
• Assists in training and providing direction to student assistants who respond to inquiries about the admissions and enrollment process.

REQUIREMENTS OF POSITION:

Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.

Experience: Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Other Knowledge/Skills: Fundamental written and oral communication skills including a sound foundation in grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to learn office technology systems; an ability to perform basic arithmetic calculations; and typing and keyboard skills. Working knowledge of the practices, procedures and activities of student recruitment. Demonstrated ability to create and foster positive working relationships with administrators, faculty, staff, students, student organizations, public and private agencies, among others. Preferred experience in evaluating admissions files and accurately determining admission. Ability to create presentations using related software and familiarity with office-related software used for word processing and creating spreadsheets. Valid driver’s license and reliable vehicle for transportation is a must. Ability to work frequent evenings and weekends and to travel overnight on business trips. Ability to lift a minimum of 20 pounds (primarily in the form of recruitment materials).

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a ‘Campus Security Authority (CSA)’ to report crimes for the federally mandated Clery Act and is required to comply with the requirements set forth in CSU Executive Order 1107 revised March 24, 2017 as a condition of employment.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Please note: California State University, Channel Islands (CSUCI) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.

Hiring Salary: $5,083 per month