Job Description
Admissions Co-ordinator
Application Deadline: 14 August 2026
Department: Marketing & Admissions
Employment Type: Full Time
Location: Wigan & Leigh College
Reporting To: Dionne Webber
Compensation: £21,056 - £21,805 / year
37 Hours per Week, Term Time Only (42 Weeks)
Guide the journey. Keep applications moving. Help students take their first step.
For many students, admissions is where their college journey begins.
A clear answer can calm a worry. A well-timed update can keep an application moving. A supportive conversation can help someone feel that college is for them.
As our Admissions Co-ordinator, you’ll help make that first experience professional, welcoming and well organised.
You’ll co-ordinate applications from initial enquiry through to enrolment, making sure records are accurate, applicants receive clear information and issues are resolved quickly. You’ll work with curriculum teams, schools, applicants, families and internal support teams to help students move smoothly through the admissions process.
This is a role for someone who is organised, calm and customer-focused. You’ll need to manage detail, use systems confidently and communicate clearly by phone, email and face to face.
Admissions can be busy, especially around key recruitment and enrolment periods. The right person will enjoy keeping things moving, solving problems and helping applicants feel supported at each stage.
What you'll do
- Co-ordinate the admissions journey from application through to enrolment.
- Process applications accurately and maintain records across college systems.
- Act as a key contact for admissions enquiries by phone, email and face to face.
- Support applicants and families with clear, timely and reassuring information.
- Liaise with curriculum teams, schools and support teams to keep applications moving.
- Monitor admissions activity through reports, resolving errors and escalating issues when needed.
- Support booking and organisation of assessments and interviews.
- Help make sure appropriate support is in place for interviews, enrolment and transition.
- Provide front-line support for walk-in course enquiries.
- Support enrolment events, open evenings, school engagement and new student activity.
- Use systems, reports and data to manage workload and monitor progress.
Skills, Knowledge and Expertise
- Experience in admissions, customer service, education administration or a similar role.
- A good standard of education, including English and maths at Level 2.
- Strong organisation and attention to detail.
- Experience maintaining accurate records and using data systems.
- Confidence using Microsoft Office and database systems.
- The ability to manage multiple priorities and meet deadlines.
- Clear communication skills by phone, email and face to face.
- A customer-focused approach with applicants, parents, schools and colleagues.
- The ability to work collaboratively across teams.
- A proactive approach to resolving issues and improving the applicant experience.
What you’re like
- Organised. You keep applications, records and deadlines under control.
- Clear. You explain information in a way applicants and families can understand.
- Reassuring. You help people feel supported, especially when they are unsure what happens next.
- Accurate. You understand that good records make the whole journey smoother.
- Responsive. You follow up, resolve queries and keep things moving.
- Adaptable. You stay steady during busy admissions and enrolment periods.
- Collaborative. You work well with curriculum teams, schools and support colleagues.
- Student-centred. You care about creating a positive first experience for every applicant.
Essentials
- You’ll need an enhanced DBS check. If you get the job, we’ll do this for you.
- You’re committed to safeguarding, equality, diversity and inclusion.
- You can travel across college sites when required.
- You’re flexible and willing to work occasional evenings and weekends to support admissions, enrolment and recruitment events.
- You’re committed to delivering an outstanding experience for every applicant.
Why work with us
Admissions is more than processing applications.
It is the start of a student’s relationship with Wigan & Leigh College. It helps people understand their options, feel welcomed and take the next step with confidence.
In this role, you’ll play a key part in that journey.
You’ll work with applicants, families, schools, curriculum teams and support colleagues to make sure the admissions process feels clear, inclusive and well managed. You’ll help reduce barriers, resolve issues and make sure students are supported from first enquiry through to enrolment.
You’ll join a friendly and ambitious admissions team where organisation, care and communication matter every day.
Time to recharge
- Generous annual leave entitlement, including bank holidays, depending on your role
- Family-friendly leave policies
Wellbeing as well as work
- 24/7 Employee Assistance Programme
- Medicash healthcare plan
- Occupational health support
- Confidential counselling
- Specsavers eye test vouchers
- A culture where people look out for each other
Financial peace of mind
- Local Government Pension Scheme
- Salary sacrifice schemes, including Cycle to Work and buy tech
- Railcard and Tusker Green Car Scheme
- Local and national discount schemes
Clear progression routes
- Ongoing professional development
- Opportunities to build experience across admissions, student services and college operations
- Opportunities to step up, specialise or move across college teams
- Leadership pathways
Read more about
our benefitsPlease complete our application form in full. We can’t accept CVs.
Admissions Co-ordinator. Apply now.
