Job Description

Job Location: North Campus - Prosper, TX 75078
Position Type: Full Time
Job Category: MarketingMission:  To assist Christian parents by helping equip students to embrace Biblical truths, strive for academic excellence, and model Christ-like leadership to impact their homes, churches, and communities for Christ.
Employee Profile:
Spiritually, the employee shall possess characteristics that reflect:
- Acceptance without reservation of the PCA doctrinal beliefs
- A strong clear Christian testimony
- A mature, godly spirit
- A person of faith and prayer
Personally, the employees life shall reflect:
- A lifestyle of biblical integrity
- A spirit of dedication, commitment, flexibility, and responsiveness
- The ability to listen and respond to counsel
General Description:  The Admissions Associate - North will assist the Chief Enrollment Officer with a focus on promoting the North Campus (NC). Ensure a seamless and exceptional customer service process from inquiry to enrollment.  Assist in discipling students and supporting the campus’s spiritual development plan.  This is a twelve month position with some evening and weekends required for special events. The scheduled number of weekly hours is 40 per week
Duties and Responsibilities:
Overall
- Serve as the Family Ambassador for all NC families, both current and prospective
- “Own” the relationship with NC families during the application process, acting as the primary point of contact
- Confidently share the gospel as opportunities  arise with prospective parents.
- Build relationships with the community with the goal of advancing NC enrollment
- Collaborate with Marketing department on “target marketing” results and potential opportunities
- Attend networking events (Chamber meeting, outreach to “feeder schools”, PBC events, etc.)
- Support the campus spiritual development plan
Applicant Management
- Create all NC applicant files
- Notify parents of receipt of applications and need for any additional documents/information
- Walk families through the entire admissions process, maintaining open communications “touch points” throughout the process
- Conduct tours for prospective families
- Serve as primary contact for calls inquiring about the school’s admissions process
- Administer admissions assessments
- Assist in enrollment for new students
- Assist with the Parent and Student Ambassador program, including creating a system for connecting new families with returning families who will serve as “partner families”
- Assemble materials that are distributed to prospective parents (packets and curriculum guides)
Event Coordination
- “Own” NC Preview events (contact hosts, work with students, reserve room, order food, decorate tables, etc.)
- Collect and manage RSVPs for NC admissions events, follow-up as directed
- Maintain list of attendees on Finalsite and distribute to Admissions team
- Perform follow-up tasks including, but not limited to:  emails, calls, mailings, etc.
Pipeline Management
- Follow prescribed processes and timelines with regards to following-up with prospective students
- Keep all Families and Student statuses up-to-date at all times in Salesforce.com
- Track all activities (calls, emails, tasks, etc.) in the CRM system
- Enter all call-in and walk-in inquiries in the system on a daily basis
- Monitor assigned families yield and fallout
- Provide updates during weekly pipeline meetings for all NC families in the pipeline
Community Presence
- Develop a relationship with the CLC North Director
- Have a presence at identified community events
- Attend PBC event(s) where PCA North is highlighted

Qualifications/Skills:
- Proficiency in social media venues;
- Proficiency in digital photo/video sharing
- Strong public relations background; excellent people skills
- Creative thinking, marketing, and public relations
- Admissions experience and/or education experience preferred
- Exceptional verbal and written communication and negotiation skills
- Ability to effectively communicate ideas and goals both inside and outside PCA
- Commitment to PCA’s Vision Statement, Mission Statement and Core Values
- Ability to retain confidential information about PCA’s constituents
- Proficiency with all Microsoft Office products, Blackbaud, and salesforce
- Requires being available to work occasional evenings and weekends
Physical, Mental Requirements and Work Environment:
- Regularly sit, talk, walk, hear, and to visually intercept visitors
- Computer work at the computer requiring repetitive finger motion and manual dexterity
- Good vision required (with correction) due to the need for focusing ability and close vision. Color discrimination, peripheral vision and depth perception are also important
- Be able to occasionally lift between 10 – 20 pounds
- Regularly use close and distance vision
- Works at desk and computer screen for extended periods of time
- Turns, bends, reaches and may occasionally use a step stool or ladder
- Work primarily in a traditional climate controlled office environment  with occasional outside travel between buildings or during outside Admission events
- Ability to handle moderate stress level as position requires multi-tasking and frequent interruptions
- Up to several hours of walking and standing especially during event set-up and execution
- Subject to working more than required usual hours during event execution
- Ability to manage multiple coinciding projects
- Ability to communicate effectively, even in stressful situations
- Professional appearance and dress required, as this person is often the “host” of PCA-wide meetings and events