Job Description

EMPLOYMENT TYPE: Permanent

DEPARTMENT: Employer Solutions

DIVISION: Institutional Client Services

WORKPLACE STRUCTURE: Hybrid

PURPOSE OF
JOB

The team is responsible for the administration of Corporate Trust
structures, including International Pension Plans, Employee Benefit Trusts,
Share Plans and Deferred Compensation Plans. The role supports the delivery of
efficient, accurate and timely administration services across these
arrangements.

The post holder will be responsible for processing periodic trust
reviews, AML and risk-based reviews, preparing trustee minutes, arranging
investment switches, processing payments, supporting share plan transactions
and assisting with the review of accounts and approved fund ranges. All work
must be completed in line with internal procedures, regulatory requirements and
agreed service standards.

This is a client-facing role that supports the servicing of clients and
members by preparing work for review by the Client Service Manager, maintaining
accurate records and liaising with internal and external stakeholders. The role
requires strong organisational skills, attention to detail and the ability to
manage deadlines effectively.

MAIN
RESPONSIBILITIES AND DUTIES

• Preparing Minutes to formalise Trustee decisions.
  
• Assisting with receipt of regular Trust contributions.
  
• Arranging invoice settlement.
  
• Arranging investment switches.
  
• AML and risk reviews for new and current business.
  
• Approved fund range review.
  
• Assisting with Trustee review of accounts.
  
• Collaboration with internal teams to service clients.
  
• External communication with members and clients.
  
• Supporting and mentoring new team members when required.
  
• Reducing risk of error by following set procedures.
  
• Ensuring careful consideration is given to all communications made externally - standard JTC format to be applied.
  
• Ensuring all work is completed in a timely manner and is accurate.
  
• Taking part in ad-hoc project work and new client take on — any project deadline will need to be met along with daily workloads.
  
• Adhere to Risk & Associate Compliance procedures in relation to regulatory requirements and AML legislation.
  
• Adhere to JTC core values and expected behaviours.
  
• Any other duties as deemed necessary by Management.

ESSENTIAL REQUIREMENTS

• Educated to A-level standard or equivalent.
  
• Excellent telephone skills.
  
• Ability to work to tight deadlines and under pressure.
  
• High level of accuracy and attention to details.
  
• Administration experience desirable.

OUR COMMITMENT TO INCLUSION & WELLBEING

JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.

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