ServiceNow Implementation, ServiceNow Architect (preferably ServiceNow Certified Implementation Specialist) is a must. Deep understanding of REST, WSDL, JSON and ability to integrate with other third-party applications like SPLUNK, APP Dynamics etc.
Post roll out production support. Experience of handling Bug Fixes and Enhancement requests. Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc...
Expert in JavaScript, JQuery, prototype and Jelly scripting used in ServiceNow. Knowledge of working with different kind of scripts in ServiceNow and their order of execution. Experience working with email notifications, inbound actions, reports, gauges, and home pages. Experience on creation of catalog items, wizards, record producers, interceptors, user guide.
Working on creation and customization of complex workflows and custom workflow activities. Worked with transform maps, data sources and different transform scripts for data loads and management. Working with schedule jobs, events and triggers to manage business needs and handle background work. Working with complex UI customization and UI macros.

HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion. To learn how we can supercharge progress for you, visit hcltech.com.