Job Description

Position: Administrator – Transfer Agency / Investor Services

Location: Dubai (Hybrid)

About Us

The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations. Our side-by-side financial and legal teams consistently deliver award-winning services to a global client base, offering unrivalled learning and career opportunities to our 2,500 colleagues worldwide.

What is it like to work here?

We are driven to excel, and collaboration is key to our continued success. We can go further for our clients because we go further for each other too. Our inclusive culture creates an environment where people can be themselves at work while doing their best work. No matter where you work in the Maples Group, you will be part of a global team.

The Opportunity

We are looking for an accomplished Transfer Agency Administrator to join our Transfer Agency team as part of our financial services business in Dubai.

Established in 2008, our Dubai office is the Maples Group’s regional operating hub in the Middle East. A commitment to service excellence and investment in our people has led to continued growth where our teammates deliver best-in-class solutions to clients worldwide alongside our colleagues in legal services.

Your primary responsibilities include:

• Trade Processing and Account Data maintenance, ensuring all records are processed timely and accurately on our TA platforms;
• Preparation and reconciliation of capital call notifications, investor statements, distributions and other communications to investors as required. Distributing the emails/faxes and couriers to investors as appropriate once they have been reviewed and approved;
• Review of investor trade documentation (Subscriptions, Redemption, Transfer documents) and gathering all the relevant supporting documentation including FATCA/KYC;
• Updating and maintaining MaplesFS databases for new funds and for changes in information for existing funds;
• Responsible for general administrative tasks and liaising with other departments as required;
• Accurately tracking and monitoring all Investor related queries and requests on behalf of our clients;
• Being the first point of contact for our clients and their Investor Service needs.

What You Bring

In addition to a commitment to delivering superior candidate and stakeholder experiences:

• A strong academic background, together with a minimum of 1-3 years relevant experience in registrar and transfer agency / investor services;
• Good understanding of hedge, mutual and private equity funds;
• Direct experience of industry recognized share registrar and transfer agency software systems;
• Experience with processing subscriptions, redemptions, share transfers and Shareholder payments;
• A sound knowledge of Microsoft applications, excellent time management, organizational and prioritisation skills are also essential, while both verbal and written English is essential.
• Thrive in a fast paced, deadline driven environment;
• Adaptability;
• Good team player with the ability to work independently.

Benefits & Rewards

The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:

• Comprehensive health coverage (medical, dental and optical)
• Competitive vacation packages
• Educational assistance and professional development programmes
• Savings or pension plan
• Life insurance
• Travel insurance
• Global mental wellness programme
• Sports clubs and social events

You can learn more about the Maples Group on our corporate website Experience our culture and our people on our Careers Page or on LinkedIn

Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.

“Please note that it is the Maples Group standard policy to undertake various background screening checks on all applicants to whom a conditional job offer is made. Except for roles based in the Republic of Ireland, the background checks will include criminal records checks when a conditional job offer is made. If you have a criminal record, it does not mean that your job offer will be automatically withdrawn. The Maples Group will make all job offer decisions on a case-by-case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with us before a decision is made. Further details will be provided at the time any conditional job offer is made.”