Job Description

We have a new opportunity for a part time Administrator to join our Customer Contact team on a six-month fixed-term contract. This role is for 17.5 hours per week, to be worked over five days.

In this role, you will provide a high‑quality administrative service, follow established processes and deliver an excellent standard of customer support. You will contribute to the development, implementation and monitoring of administrative procedures that support efficient service delivery, while escalating any data quality issues that may impact statutory compliance.

This is a hybrid vacancy, combining three days in the Oldham office with two days working remotely.

What we are looking for
We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Administrator, but you will also have great customer service and prioritisation skills. You will also be able to demonstrate:

• Experience working to deadlines and performance targets
• Customer service experience
• Strong attention to detail
• The ability to organise your workload effectively and work methodically on your own initiative
• Strong written and verbal communication skills, with the ability to engage effectively with internal stakeholders.
• A sound working knowledge of Microsoft Office
• Proficiency in Microsoft Excel and Word

To find out more about the key responsibilities of this position and to ensure you meet the essential criteria, please review the role profile. Please apply with a CV and a covering letter detailing how you meet the essential criteria.

Interviews are planned for 13th August at our Oldham office.