FirstRand Corporate Centre

Administrator Operations-1

FirstRand Corporate Centre  •  Johannesburg, ZA (Onsite)  •  4 hours ago
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Job Description

To execute and maintain a defined administrative process by applying specific technical and operational knowledge within established frameworks. The job operates under general supervision and requires consistent adherence to prescribed standards, policies, procedures, and legislative requirements. A degree of interpretation is used to ensure accuracy and compliance, thereby reducing operational risk to the business.

  • Contribute to cost efficiencies through responsible utilisation of work-related resources.
  • Contribute to teamwork and inclusivity within own team.
  • Identify and utilise opportunities to assess and improve own performance.
  • Optimise work through the application of learning experiences.
  • Resolves incoming telephone queries and directs unresolved queries to the relevant departments.
  • Provides end-to-end administration of a defined process according to required standards and procedures.
  • Ensure operational excellence through the delivery of work processes according to defined quality standards.
  • Deliver internal and external customer service excellence through adherence to quality service standards.
  • Delivers customer service through adherence to quality service standards.

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

06/07/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

FirstRand Corporate Centre

About FirstRand Corporate Centre

The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The Corporate Centre’s stakeholders are external, such as regulators, shareholders, global developmental institutions and government; and also internal, mainly the market-leading businesses that service the group’s customers. These critical functions cover risk, compliance, governance, internal audit, treasury, finance and tax amongst many others. They require deep specialist and technical skills and ultimately represent the custodianship of the FirstRand group’s licence to operate.

Employees of the Corporate Centre develop a very unique perspective of the group because nowhere else can you own or be part of a mandate that operates across the portfolio. This allows for both big picture thinking and operational learning. It is also a great place to drive collaboration and a place to have a significant impact.

The Corporate Centre has adopted a blended approach to working, with a focus on balancing remote working and connections with colleagues in the workplace. Face-to-face interactions remain important to its way of working as these connections protect the business’s social capital, which is key to ensuring that FirstRand’s unique culture stays alive and continues to thrive.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Sandton, ZA
Year Founded
Unknown
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