Job Description

Be the welcoming heart of a purpose-driven organisation. At MANAWISE, we believe connected, caring, and thriving communities start with people who feel safe, supported, and valued. We are a
youth-focused service provider working with some of Queensland’s most vulnerable children and young people—and we do this with care, kindness, and
professionalism at our core.

We are seeking an Administration Officer who brings warmth, organisation, and excellence in customer service to support our Brisbane Head Office and MANAWISE Care service stream. This is a pivotal role where your work directly contributes to the smooth running of services that
change lives.

About the Opportunity You will provide high-quality clerical, reception, and administrative support across the organisation. You’ll be the first point of contact for many stakeholders and a trusted support to leadership, residential services, HR, and finance teams. This role suits someone who enjoys variety, takes pride in being organised, and thrives in a values-led environment.

What You’ll Do

• Manage all incoming phone, email, and mail communications with professionalism and care
• Provide administration support to residential sites, including safety documentation, equipment ordering, and external provider coordination
• Maintain asset registers, vehicle records, insurance, and infringement reallocation
• Support recruitment, rostering, compliance, and onboarding processes
• Assist Finance with accounts payable and receivable as required
• Coordinate office and service-stream ordering (catering, stationery, events, first aid, staff gifts)
• Ensure staff and visitors comply with health and safety requirements
• Provide administrative support to Group Leadership
• Contribute to continuous improvement of administrative systems and processes

About you

You are organised, proactive, and people focused. You bring a positive and authentic approach to your work and align strongly with MANAWISE values.

You will have:

• Minimum 2 years’ experience in a similar administrative role (child services sector highly regarded)
• Strong IT and systems capability, with confidence using digital tools
• High attention to detail and ability to manage competing priorities
• Integrity, professionalism, and sound judgement
• An understanding of, or willingness to learn, child protection and compliance frameworks

Requirements

• Current QLD Driver’s Licence and willingness to use own vehicle (mileage paid)
• Working with Children Blue Card (QLD)
• Ability to complete Department of Communities
• Suitability and National Police Checks

Why Join MANAWISE?

• Purpose-led work that genuinely changes lives
• Leadership and line management supervision
• Supportive, values-based culture
• Employee Assistance Program (EAP)
• A respectful and well-regarded employer in the sector

About Us

MANAWISE is a youth-focused service provider committed to creating connected, caring, and thriving communities. We support vulnerable children and young people through evidence-informed, culturally grounded care, guided by our core values of connection, care, and kindness.

Our Vision: To see lives transformed, our sector renewed—and enjoy the journey together. Our Mission: Supporting young people to live values-based, purpose-driven lives. Our Purpose: Quality people | Quality care | In-purpose

Apply Now

If you’re looking for a role where administration supports impact and where you’ll be valued as a key part of a caring, professional team we’d love to hear from you. Apply now and help create
safe, connected futures for young people.