Job Description

Posting number: 10110

Department: Office of the Mayor

Job classification: Administrator-MNA

Posting type: Open

Categories: Management

Summary

Agency Summary

As the head of the executive branch, the Office of the Mayor is responsible for enforcing city ordinances and state laws; appointing, supervising and removing heads and employees of city government departments, agencies and divisions; appointing, supervising, and removing deputy mayors, with appointments subject to City-County Council approval; communicating and coordinating with the City-County Council concerning the financial condition and budget of the city and county; and setting the salaries of city employees.

Job Summary

Position is responsible for supervising, managing and overseeing the daily Mayor's Neighborhood Advocates (MNA) operations, including staff assignments, geographic coverage, coaching, partner scheduling, resident escalations, reporting, onboarding, and team procedure. Additionally, this position is responsible for collaborating with Indianapolis-Marion County Departments/Agencies to resolve citizen concerns.

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Examples of duties

• Supervises and support the Mayor's Neighborhood Advocates.
• Coordinate assignments, scheduling, area coverages, community events for the Mayor's Neighborhood Advocates.
• Manage meeting requests and touch points from Neighborhood Groups request/concerns.
• Track commitments, deadlines, gaps, neighborhood trends across all MNA areas.
• Provide reports to the Deputy Mayor-Neighborhood Engagement.
• Support language access, accessibility, confidentiality, and record requests.

Qualifications

Bachelor's degree in a related field and 4 years of relevant experience, including 2 years of team lead or operational management experience. Candidates without bachelor's degree may qualify with 6 years of relevant experience, including 2 years of supervisory/operational leadership.

If your qualifications meet the requirements of the posted position, your application will be referred to the hiring agency. Once the agency receives your application, all further communication during the interview and selection process will be handled directly BY THE AGENCY. It is IMPERATIVE that you record the contact information of the individual who is scheduling your interview. City-County HR will not have access to this information, is not involved in the interview or selection process, and can only confirm whether an application has been referred. After selection of the successful candidate, an official offer of employment will be made by HR.

Supplemental information

Essential functions are regularly performed in an office setting without exposure to adverse environmental conditions.

Physical Conditions

1. Sitting at a desk the majority of the day
2. Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10) pounds
3. Tasks may involve extended periods of time at keyboard or workstation
4. Tasks require the ability to perceive and hear sounds and see visual cues or signals
5. Tasks require the ability to communicate orally