Job Purpose

Overseeing day-to-day administration and execution of procedures within a company’s operations. Administrator works in a cross-functional department within a business. Ensure efficient coordination and support to executives.

Key Accountability Areas

Administrative Support:

• Maintain management agenda and assist in planning appointments, meetings, conferences, etc.
• Make travel arrangements for management.
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages, etc.)
• Handle confidential documents ensuring they remain secure.
• Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.
• Maintain electronic and paper records ensuring information is organized and easily accessible.

Meeting and Communication Management:

• Attend meetings and keep minutes.
• Receive and screen phone calls and redirect them when appropriate.
• Serve as the frontline of the company’s communications. Answer incoming calls, respond to emails, and ensure that every query is directed to the appropriate party.

Research and Presentation Preparation:

• Conduct research and prepare presentations or reports as assigned.
• Aid team members as needed, which could range from helping with presentations to organizing team-building events.

Interpersonal and Communication Skills:

• Achieve communication by respecting colleagues, co-workers, superiors, and individuals and present a positive image.
• Ability to anticipate needs and potential problems, acting on them before they escalate.
• Effective management of one’s own time and the ability to prioritize tasks.

Role Accountability

HR Proficiency:

Delivery:

Problem-Solving:

Quality:

Business Process Improvements:

Compliance:

Health, Safety, and Environment:

Academic Qualification

Work Experience

Technical / Functional Competencies