iA Financial Group (Industrial Alliance)

Administrator, Group Savings and Retirement

iA Financial Group (Industrial Alliance)  •  Québec, CA (Hybrid)  •  4 hours ago
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Job Description

Administration / Location: Quebec City / 1-year temporary contract / Hybrid work model / Start date: As soon as possible

Build the future with us

Are you passionate about administrative tasks and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As an Administrator, Group Savings and Retirement, you will play a key role in analyzing and processing transactions related to the lifecycle of group savings accounts (e.g., RRSP, DPSP, TFSA, non-registered plans, RRIF, LIF, annuities, RPP and SPP), while ensuring compliance with applicable rules and regulations.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you will achieve with us

As an Administrator, Group Savings and Retirement, you will be at the heart of our mission. Your main responsibilities will include:

  • Process client transactions using the systems in place, from account opening to closure, ensuring compliance with plan rules and applicable laws;
  • Communicate effectively with clients and internal partners (both verbally and in writing);
  • Maintain a high level of productivity, accuracy, and strong organizational skills;
  • Meet financial deadlines and compliance requirements;
  • Review non-financial transactions completed by colleagues;
  • Provide excellent customer service and ensure appropriate follow-ups;
  • Analyze simple requests and refer them to specialists when required;
  • Prepare reports and tax slips;
  • Process accounting entries;
  • Receive, sort, and manage physical mail (e.g., cheques).

What could accelerate your success in this role

We are looking for someone who:

  • Holds a college diploma in financial services or administration (or equivalent experience);
  • Has at least one year of experience in a similar or related role;
  • Is recognized for their rigor and attention to detail;
  • Stands out for their organizational skills and ability to manage priorities;
  • Demonstrates strong learning and adaptability abilities;
  • Is known for their customer service mindset and communication skills;
  • Has a basic level of English, as the role involves responding to emails and communicating daily with unilingual English-speaking clients and colleagues;
  • Has good knowledge of the Microsoft Office suite, especially Excel, and group savings products (assets).

Why you will love working with us

  • A work environment where learning and development merge with a collective pursuit of excellence;
  • A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
  • The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

Location(s)

Quebec / 1080, Grande Allee West

Other Possible Location(s)

Company

iA Financial Group

Posting End Date

2026-06-09

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here Someone from our team will be happy to assist you with your needs.

iA Financial Group (Industrial Alliance)

About iA Financial Group (Industrial Alliance)

iA Financial Group is one of the largest insurance and wealth management groups in Canada, with operations in the United States. Founded in 1892, it is an important Canadian public company and is listed on the Toronto Stock Exchange under the ticker symbols IAG (common shares) and IAF (preferred shares).

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Québec, CA
Year Founded
Unknown
Website
ia.ca
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