Job Description

Axxess Industries Inc. is a growing organization focused on delivering quality products and responsive service to our customers and partners. We value collaboration, accountability, and continuous improvement, and we are looking for a detail-oriented team member who thrives in a fast-paced environment.

We are seeking an organized and customer-focused Administrative Coordinator to support daily office operations, logistics, accounting, customer communication, and administrative processes. This role is ideal for someone who enjoys balancing administrative responsibilities with hands-on coordination of shipping and operational activities.

The successful candidate will be highly organized, adaptable, and confident working with Excel, shipping provider’s portals, data entry, and cross-functional communication.

Key Responsibilities

Administrative & Accounting Support

• Answering main phone line and directing calls
• Provide day-to-day administrative support to internal departments
• Support coordination of meetings, correspondence, and office organization
• Maintain accurate customer and operation information within company systems
• Making travel arrangements (hotels, car rentals, flights)
• Timesheet data entry and payroll support
• Purchase order, accounts payable data entry, and accounting support

Shipping & Logistics

• Coordinate incoming and outgoing shipments with carriers and vendors
• Prepare shipping documentation, labels, and packing slips
• Track shipments and assist with resolving shipping discrepancies. Exceptions. or delays
• Obtaining and evaluating shipping quotes for inbound and outbound shipments, ocean and air
• Receiving of materials and supplies
• Communicate with customers and internal teams regarding order and shipment status
• Managing RMA process
• Support inventory and operational processes as required

Customer & Operational Support

• Respond professionally to customer and vendor inquiries
• Work collaboratively with accounting, operations, and sales teams
• Assist with sales order processing, filing, data entry, and document management
• Prepare and maintain records, spreadsheets, and documentation
• Assist with reporting, operational tracking, and process improvements
• Help maintain a positive and professional customer experience

Qualifications & Skills

• Strong Microsoft Excel skills required
• Previous administrative and shipping/logistics experience preferred
• Excellent organizational and multitasking abilities
• Strong written and verbal communication skills
• High attention to detail and accuracy
• Ability to prioritize tasks and work independently
• Positive attitude and willingness to support a team environment
• Experience with ERP systems, project management systems, and QuickBooks is considered an asset
• Previous experience with FedEx shipping software, Canada Border Services Agency an asset

What We Offer

• Competitive compensation
• Collaborative and supportive work environment
• Opportunities for growth and development
• Stable, full-time position within a growing organization

Job Type

• Full-time
• Monday to Friday
• On-site in Kelowna, BC

Apply Today

If you are organized, customer-focused, and enjoy both administrative coordination and operational support, we would love to hear from you.

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