Job Description

Administrator – Likewise Sheffield

Location: Portland House, Sheffield S3 8UG

Working Hours: 37 Hours Monday to Friday

Contract Type: Permanent

Salary: £25,877.80 to £28.453.69 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the service

Likewise is the alcohol and drug service for adults across Sheffield. We provide information, advice and support so people can make better choices around alcohol and drugs. We work with people to be safer through a range of dedicated, professional support.

Our service is led by the national charity Waythrough with partner Project 6 who have been working and supporting people across the city for many years. We also support people to achieve and sustain recovery from problematic alcohol and drug use through a range of treatments.

Likewise, is a partnership of experienced local providers offering a complete choice of services, enabling us to provide help to anyone no matter how simple or complex their needs.

About the role

As an Administrator at Likewise your role will be instrumental in ensuring the smooth and efficient operation of our service on a day-to-day basis.

This vital position ensures the smooth flow of clinical and administrative procedures, providing vital support to help us achieve our mission. You will also, when required, be the welcoming face of our service in your role as receptionist and will be a friendly and professional first point of contact.

Your regular work hours are from Monday to Friday, 9:00 AM to 5:00 PM. However, there is an occasional late shift expectation on Thursdays, typically once a month. Please note that there may be instances where this requirement occurs more frequently to accommodate the needs of the service.

About you

• Clinical Administration experience: Generating and managing prescriptions, dealing with prescription queries, and preparing correspondence for GPs.
• SystmOne Experience: SystmOne experience is desirable but not essential
• General Administration Experience: Previous experience in a healthcare environment is beneficial. This experience will provide you with a foundational understanding of the specific needs and challenges of our service.
• Excellent Organisational Skills: You have the ability to keep a variety of administrative tasks organised and on track. We're looking for someone who can juggle multiple responsibilities with precision.
• Strong Communication: Clear and effective communication is key in this role. Whether you're answering inquiries, coordinating meetings, or taking minutes, you should be an adept communicator.
• Data Management Proficiency: Experience with computerised recording systems, databases, and software like Excel and Access will be advantageous.
• Reception experience: you will be a warm, calm, and welcoming first point of contact for all clients and visitors to Likewise.

To view the full job and person specification, please click here.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date:

2026-11-05