Job Description

Sapphire Utility Solutions are a leading provider of award-winning services to the clean water, wastewater, gas, digital networks and highways sector. Established in 2013, we have quickly gone from strength to strength and continue to grow.

We are looking for an experienced Office Administrator to join our administration team here at Sapphire Utility Solutions based at our site on Pride Park.

The role is vital to business reporting and will responsible for managing and distributing reports to business and board.

The applicant must have string administration skills, and be able to work to deadlines. This is a varied role,

About the role

Location: Pride Park, Derby, DE24 8JH
Hours: 40 hours per week, Monday to Friday, 7:00am to 3:30pm
Lunch Break: 30 minutes
Salary: from £26,500 to £28,000

Role duties:

General day to day administration, producing a high level of support to the department.
Updating our in-house database system.
Develop and maintain an effective filing system.
Producing reports for managers
Monitor and react to a range of data generated within the business.
Manage phone calls, enquiries, and requests.
Liaison with all internal staff regarding related queries, dealing with queries where possible or passing through to the team as necessary.
Updating records will include working on various databases as well as Microsoft office including Excel at an intermediate level.
General scanning, filing, as and when required by the department.

Experience/must haves for the role:

Excellent communication and interpersonal skills.
Excellent organisational skills, and time management.
IT literate with good typing skills and confident using a range of fleet management systems also standard email, word processors, presentations and must be proficient in excel.
Customer service skills, and the ability to converse at all levels.
Problem-solving skills.
Able to work within a team, take direction from others and collaborate with others.
Proficient in the use of MS Outlook, Word, Excel and Powerpoint.

About Lanes Group

Lanes Group is a leading provider of specialist drainage, utility, and asset maintenance services. With a strong focus on innovation, safety, and customer satisfaction, we offer comprehensive solutions that keep essential infrastructure operating efficiently and effectively.

Founded in 1992, Lanes Group has grown to become a national leader, delivering high-quality services to a wide range of sectors including water utilities, rail, highways, energy, and commercial properties. Our expertise spans from emergency drainage repairs and planned maintenance to advanced technologies like CCTV drainage surveys, no-dig pipe rehabilitation, and robotic cutting.

Our commitment to excellence is demonstrated through our investment in state-of-the-art equipment, industry-leading training, and sustainable practices that minimise environmental impact. We take pride in our ability to solve complex challenges, whether it’s clearing pipes deep within a mountain at Dinorwig Power Station, maintaining critical rail infrastructure, or managing large-scale utility projects.

At Lanes Group, our people are our greatest asset. Our team of highly skilled professionals is dedicated to delivering safe, reliable, and cost-effective solutions, always putting our customers first.

We are proud to support essential services across the UK and are continually expanding our capabilities to meet the evolving needs of our clients. Connect with us to learn more about how we can help you achieve your infrastructure goals.

Industry

Energy & Utilities

Company Size

1,001-5,000 employees

Headquarters

Leeds, GB

Year Founded

1992

Website

lanesgroup.com

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