Job Description

Are you hoping to join a business that offer a genuine ‘people first’ culture?

Here at Chubb Ireland we have an opportunity for a experienced Administrator to join our teams based in Little Island, Cork on a full time, permanent basis. We are looking for a candidate with a ‘think outside the box’ mentality to hit the ground running.

About Us, Our Culture & What We Can Offer You

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

• SALARY: €37,000 - €40,000 per annum (Based on experience)
• 20 days holidays, plus ROI bank holidays
• Private health Insurance subsidized by 50% after 6 months
• Employee Referral Scheme (€1000)
• Company Pension Scheme (5% employer contribution)
• Life Insurance while in Employment (3 x Basic Salary)
• Long term, stable career with a leading national business
• A Central Benefits Platform offering a wide variety discounts
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encouraging excellence

Working Hours: 39 hours per week | Monday to Thursday 8.30am – 5pm. Friday 8.30am-4.30pm | Office Based

What You’ll be Doing As A Administrator:

The main objective is to provide front line administration support to our existing clients.

• Creating New Maintenance Contracts Cancelling Existing Maintenance Contracts in JD Edwards Software Package & maintaining our Maintenance Tracker for the Service Department in Excel.

• Updating customers Portals with EH&S documentation, completing questionnaires.
• Organizing Manual HandlingFirst Aid training in conjunction with Management Team.
• Assisting Sales Team with handover documentationmethod statements etc.
• Invoicing jobs upon completiondelivery in conjunction with Billing Admin Team.
• Support Service Admin with certain functions (e.g issuing jobs on JD Edwards, Customer Queries, National Accounts)
• Working with Service Engineers to maintain Maintenance Schedule.
• This role will also include telephone duties answering our Switch Board

What we would like you to bring

You will be an all-round, capable, efficient and bright Administrator, quick to learn and able to handle the demands and flexibility that comes with our Service Department. You will need suitable office-based experience and success in a fast paced administrative environment, ideally service based and with some of experience of dealing with field engineers. We are looking for a driven individual who has that ‘think outside the box’ mentality!

• A minimum of 5 Years experience in administration Duties is essential.
• Basic understanding of Accounts is an advantage but not essential.
• You will need excellent Microsoft Office knowledge, particularly across Word and Excel (3-5 years Experience).
• Experience with In-house software systems is an advantage but not essential (JD Edwards).
• Dealing with customers in a professional and friendly manner.
• Have the ability to communicate clearly and effectively at all levels, self-motivated and able to problem solve in a logical manner. Also, excellent planning, time-management and organizational skills is required.
• Adaptable, able to multi-task, with experience of working in a team.
• Passionate about the customer; works consistently to provide a high level of service to both internal and external customers, with a confident telephone manner.

If this sounds like you, send us your application today!

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.

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Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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