Job Description

• Suffolk County Council
• Address: Riverside, Lowestoft, Suffolk NR33 0EQ, hybrid working
• Salary: £25,185 per annum (pro rata for part time)
• Hours: 37 hours per week, flexible working options available
• Contract: Permanent

At Suffolk County Council, every role is a chance to create positive change. As an Administrator, you’ll see the direct impact of your work on the people and places that make Suffolk special. Join us and turn your passion for progress into action.

Reimagine the possibilities.

Your role and responsibilities

You’ll be at the heart of the team, helping everything run smoothly and making sure colleagues have the support they need to do their best work.

On a typical day, you might be organising meetings, managing finances, or helping colleagues and customers with queries. You’ll play a key part in keeping services running efficiently and making a real difference behind the scenes.

You will:

• organise and support meetings from booking rooms and preparing papers to taking minutes
• help with processing invoices, reconciling accounts and handling petty cash and update financial spreadsheets
• provide general admin support such as managing inboxes, drafting correspondence and keeping filing systems up to date
• book travel and accommodation for colleagues and service users
• answer telephones, helping resolve queries or signposting to the right person.

We’re excited about what you’ll bring and we’ll support you to grow and develop as you go.

You will need

We hope you’ll bring:

• experience in administration or office-based work (including finance tasks like invoices, budgets or data entry)
• confidence using Microsoft Office, especially Excel, Word and Outlook
• strong organisation skills and the ability to manage your own workload
• good attention to detail, especially when working with numbers or taking minutes
• a proactive mindset, take initiative and solve problems and work together as a team.

You can view a full list of requirements in the Job and Person Profile (JPP), which you can find in the ‘How to apply’ section towards the bottom of this advert.  

If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

You’ll be joining a supportive and collaborative business support team that takes pride in keeping things running smoothly. We work closely together, share knowledge, and help each other out.

Our work might be behind the scenes, but it has a real impact on frontline services and the communities we serve. That’s what motivates us every day.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report

For more information

Please contact Yvette Lipscombe or Sarah Gooding for a casual conversation. You can contact them by calling 01502 674600

How to apply

Step 1 – Read the Job and Person Profile (Word).
Step 2 – Click ‘Apply Now’ to start your application.
Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word)

1. Tell me about a time you had to prioritise a busy workload with competing deadlines. How did you organise your tasks, and what was the outcome?

2. Give an example of when you handled sensitive or confidential information. How did you ensure confidentiality and follow data protection requirements?

3. Describe a time you used Microsoft Office applications or a database or case management system to produce information such as letters, reports, spreadsheets, or presentations. What did you create and how did you ensure it was fit for purpose?

4. Tell me about a time you supported colleagues by sharing knowledge, providing guidance, training someone on a routine process, or covering duties during an absence. What approach did you take?

Step 4 - Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application, please see our How to Apply page

Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AI to understand what’s acceptable.

Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at  recruitment@suffolk.gov.uk or  03456 014412 You can find examples of possible adjustments on our Reasonable Adjustment pages

Closing date: 11.30pm, 3 June 2026.
Interview date: 15 and 16 June 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.  #LI-Hybrid

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you’ll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk)