Job Description

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

Administrator

Basildon based with a balance of home and office working

£25,844 - £27,209 per year

35 hours per week, Monday to Friday - 9am-5pm

Temporary position for up to 18 months

We have an opportunity for four Administratorsto join our Building Safety and Homes Support team in Basildon.The team consists of six colleagues, led by a team manager, and provides an efficient and comprehensive support and administrative service to the wider Building Safety team.

These roles sit within the Building Safety department which is playing a key role in ensuring that the Group meets all new and existing legislative and regulatory requirements with regard to building safety.

The role of Administratorwill include:

• Provide an effective and efficient administration service ensuring provision of services, in line with policies, procedures and relevant regulations
• Maintain effective database records and processes to ensure the accurate recording and timely provision of information ensuring they are as user friendly and accessible as possible
• Assist in the production of quality information to support the monitoring of compliance with regulations and service standards and enable statutory and performance reporting
• Support the management and maintenance of relationships with internal and external stakeholders, residents and contractors, identifying any shortfalls in service delivery and escalating where appropriate

Skills and experiences:

• Recent experience of undertaking a similar role
• Proven experience of working to deadlines and prioritising workloads, both for self and others
• Good communication skills
• Works well within a team-based environment
• Good interpersonal and customer care skills
• Basic knowledge of SAP housing management system or similar
• Proficient user of Microsoft packages including Word, Excel, Outlook and Teams

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays

• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £25,844 per annum (rising to £27,209 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date:25 May 2026

Interviews are expected to take place during the week commencing the 1st of June 2026. The exact date will be confirmed with shortlisted candidates.

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent unlawful working.

Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.