Job Description

Posting number: 010702-26-CDD

Department: Community Development

Division: Administrative Services

Job classification: Administrative Technician

Posting type: Open

Categories: Administration, Paraprofessional, Miscellaneous, Community Development, Customer Service, Office and Administrative Support

THIS JOB POSTING WILL AUTOMATICALLY CLOSE UPON THE RECEIPT OF 150 APPLICATIONS

OR

AT THE FINAL FILING DEADLINE, WHICHEVER OCCURS FIRST.

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice.

IDEAL CANDIDATE STATEMENT

The ideal candidate will be a detail-oriented, organized, and proactive administrative professional who excels in coordinating projects, maintaining accurate records, and supporting administrative processes across multiple divisions. The ideal candidate will demonstrate strong technical and paraprofessional skills to complete tasks including managing training logistics, supporting boards & commissions, assisting with personnel processes, and maintaining supply and inventory systems. Because this role will support administrative functions for Animal Care Services, the ideal candidate will preferably be comfortable working closely with shelter operations and providing occasional on-site support at the Front Street Animal Shelter. They will be adaptable, customer-focused, and capable of balancing shifting priorities while delivering exceptional service to staff and the public. Experience with coordinating travel is preferred.

Under general supervision, the Administrative Technician performs a variety of technical and paraprofessional duties in support of centralized procurement, personnel, budget and administrative functions or in support of projects or programs; assists administrative and analytical personnel in researching, compiling and reviewing information; develops and maintains databases and spreadsheets.

DISTINGUISHING CHARACTERISTICS

This classification may be populated with multiple incumbents. The Administrative Technician performs technical non-clerical budget, procurement, personnel or program administration work within established policy and procedure guidelines. The Administrative Technician is distinguished from journey level clerical classifications in that the duties of Administrative Technician are technical and paraprofessional in nature and require greater knowledge and judgment. Administrative Technicians do not routinely perform clerical work.

SUPERVISION RECEIVED AND EXERCISED

General direction is provided by higher-level administrative, analytical, or managerial staff.

Examples of duties

• Researches, compiles, tabulates, and assembles data; assists in conducting surveys and studies; recommends and implements procedures, guidelines and processes; consults with managers and drafts policies.
• Prepares statistical and narrative reports, presentations, general and technical correspondence, and promotional materials; develops forms, tracking systems, databases and spreadsheets.
• Resolves difficult or sensitive customer service inquiries or problems, advises public on complex rules, policies and procedures; responds to inquiries from employees and the public.
• Researches information, organizes, evaluates and compiles results and prepares detailed summaries, tracks progress of projects and payments expenditures and reimbursements.
• Prepares and processes administrative documents such as vouchers, permits, personnel actions, requisitions, and contracts; prepares documents for personnel, purchasing, fiscal, and project or program areas; maintains a variety of records and files.
• Assists in the administration and coordination of special events, training, programs or projects; assists in coordinating municipal activities among City departments and/or other organizations.
• Provides exceptional customer service to those contacted in the course of work.
• Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.

Qualifications

Knowledge of:

• Basic principles of technical and statistical report preparation.
• Basic principles and practices of research and statistical methods.
• Modern office practices, procedures, and equipment.
• Record keeping and reporting practices.
• Basic principles and techniques of personnel, budget and purchasing.
• Basic techniques of project and program management.

Skill in:

• Providing customer service, including dealing with people in sensitive situations and problem resolution.
• Use of computers and computer applications and software.

Ability to:

• Communicate clearly and concisely, both orally and in writing.
• Collect, compile, organize, analyze, and interpret data.
• Understand, interpret, and apply rules, regulations, laws, and ordinances.
• Establish and maintain cooperative relationships with those contacted in the course of work.
• Follow oral and written instructions.

EXPERIENCE AND EDUCATION

Experience:

Three years of journey level clerical experience, including a minimum of two years performing administrative work or advanced journey level clerical work.

Substitution:

Completion of 60 semester units in an accredited college or university in public or business administration, economics, accounting, personnel or a closely related field may substitute for two years of the required experience.

PROOF OF EDUCATION

Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment Unofficial documents and/or copies are acceptable.

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment.

PROBATIONARY PERIOD

Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status.

Supplemental information