Job Description

Posting number: 100926

Department: Information Systems

Job classification: Administrative Systems Analyst

Posting type: Open

Categories: IT and Computers, Software

Summary

Position Summary

The Information Systems Department is seeking an experienced Administrative Systems Analyst responsible for supporting, maintaining, and enhancing enterprise software systems, with a primary emphasis on the Oracle E-Business Suite (HRMS and Financials). This position ensures the stability and effective operation of critical business applications while contributing to system implementation, configuration, troubleshooting, and improvement efforts that support City operations.

Key Responsibilities

The Administrative Systems Analyst administers and supports Oracle E-Business Suite modules by managing configurations, workflows, concurrent programs, security setups, and personalization features. This role plans, designs, and deploys enhancements and interfaces while ensuring minimal disruption to business processes.

Collaboration & User Support

This position works closely with Human Resources and Finance stakeholders to assess business needs, analyze technical requirements, and deliver effective solutions. The analyst communicates with end users, decision makers, and vendors; troubleshoots and resolves application issues; supports integrations with other enterprise systems; and maintains detailed documentation of configurations, system processes, and technical changes. Providing end-user support and clear, concise reporting is an essential component of the role

Qualifications

Candidates should have strong technical knowledge of SQL databases, client-server architecture, web-based systems, and enterprise software—specifically Oracle E-Business Suite R12. Experience with HR, payroll, and financial processes, along with familiarity in Oracle workflows, forms, and concurrent programs, is essential. Applicants must possess a bachelor’s degree in Computer Information Systems, Computer Science, or a related field, plus at least three years of progressively responsible experience with complex, database-driven applications. Strong analytical and troubleshooting abilities, effective communication skills, independent judgment, and the capacity to work collaboratively across departments are required.

Leadership Philosophy

The City of Springfield’s leadership culture is grounded in processes, relationships, and trust. Leaders across the organization operate within the principles of The Trust Edge Framework®, which emphasizes Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency.

These principles guide how we work together, build relationships, and serve our community.

Still not sure if the City is right for you? Check out our great benefits here!

Examples of duties

Experience, Education, and Training

• Typically requires graduation from an accredited college or university with a Bachelor's Degree in Computer Information Systems, Computer Science or related functional area degree;

AND

• At least three years of related and responsible experience;
• Education, training, and/or work experience must have included experience in complex applications involving databases;
• A non-related degree with a combination of directly related municipal information technology experience that demonstrates increasing responsibility with city computer applications and systems work may be substituted for some or all of the educational requirement;
• Experience must be commensurate with current vacancy.

Licensing/Certification

• None required.

Qualifications

For more information on essential functions and other requirements, please see the job description.

Supplemental information

The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required.

All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.