Job Description

Job DetailsJob Location: 30 Elizabeth Street, Derby, CT - Derby, CT 06418Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NegligibleJob Shift: DayJob Category: Admin - ClericalKeep Our Office Running Like Clockwork!
Are you someone who thrives in a fast-paced environment, enjoys staying organized, and takes pride in providing excellent service? BHcare is looking for an Administrative Support professional to be a welcoming presence at our busy behavioral health clinics while ensuring day-to-day operations run smoothly and professionally.
This position is 37.5 hours per week and the schedule is Monday- Thursday from 10am-6pm and Friday 9am-5pm
In this team-based role, you’ll greet clients, coordinate appointments, manage records, and support clinical staff—all while helping to maintain a respectful, professional, and compassionate environment.
What You’ll Do:
• Welcome clients and visitors while managing check-in and appointment scheduling
• Keep records accurate and organized in both paper and electronic systems
• Support clinical and medical staff with scheduling and communication
• Collect and process insurance info, co-pays, and documentation
• Help ensure the front desk and waiting areas run smoothly and respectfully
Why Join BHcare:
• Be part of a mission-driven organization making a real impact in the community
• Work with a supportive, collaborative team that values respect and compassion
• Enjoy opportunities for professional growth and development
• Access comprehensive benefits, including health, dental, and retirement plans
• Know your work helps improve lives every day
What You Bring:
• A high school diploma (or equivalent)
• 2+ years of administrative experience
• Strong computer and communication skills
• A passion for helping people and making a difference every day
If you’re organized, reliable, and ready to be the heartbeat of our front office, we’d love to meet you!
QualificationsMINIMUM QUALIFICATIONS:
High school diploma or equivalent
Two years related experience and/or training; or equivalent combination of education and experience preferred
Knowledge of various office equipment, computer skills, typing, organization, ability to manage multiple telephone lines.
Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR).