Job Description

Job Title: Administrative Support Specialist

Location: Raleigh, NC

Employment Type: Full-time

Salary: $16–$18 per hour

Date Posted: August 16, 2026

About the Role

Clarvida is seeking an Administrative Support Specialist to serve as a key point of contact for clients, staff, and community partners while supporting the daily operations of our office. This role plays an important part in creating a welcoming and professional environment for clients and ensuring smooth administrative processes.

As an Administrative Support Specialist, you will be responsible for scheduling client appointments, gathering client intake documentation, supporting office operations, and assisting leadership with administrative tasks. The ideal candidate is organized, detail-oriented, and experienced in a healthcare or behavioral health setting, with a strong understanding of medical terminology, billing documentation, and customer service.

Responsibilities

• Schedule and coordinate client appointments and maintain calendars
• Gather, review, and process client intake documentation
• Provide administrative support to program leadership and office staff
• Serve as a professional and welcoming point of contact for clients and visitors
• Maintain accurate client records and documentation
• Assist with office operations and administrative tasks to support program efficiency
• Handle incoming calls, emails, and correspondence
• Support billing-related processes and documentation as needed
• Utilize Microsoft Office applications, including Outlook, Word, and Excel, to maintain records and communications
• Assist with additional duties and projects as assigned

Requirements

• High school diploma or General Education Degree (GED)
• Experience working in a medical office environment
• Understanding of medical terminology and billing documentation
• Proficiency in Microsoft Outlook, Word, and Excel
• CPR and First Aid certification, or willingness to obtain certification prior to working with clients
• Strong organizational, communication, and customer service skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience in behavioral health, healthcare, or human services settings
• Familiarity with electronic health records (EHR) systems
• Strong attention to detail and problem-solving skills
• Ability to work independently while collaborating effectively with a team

Compensation & Benefits

Full-Time Employees

• Competitive hourly pay ($17.50–$18.50 per hour)
• Paid vacation days that increase with tenure
• Separate sick leave that rolls over each year
• Up to 10 paid holidays*
• Medical, Dental, and Vision insurance options
• DailyPay – Access your earnings before payday*
• Training, professional development, and continuing education opportunities for licensure requirements

All Employees

• 401(k)
• Free licensure supervision
• Employee Assistance Program (EAP)
• Pet insurance
• Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment
• Mileage reimbursement*
• Cellphone stipend

*Benefit availability may vary by position, state, or county.

How to Apply

If you are passionate about supporting clients and contributing to a positive, efficient office environment, we encourage you to apply for the Administrative Support Specialist role with Clarvida.

Application Deadline: Applications will be reviewed on a rolling basis until the position is filled.

Equal Opportunity Statement

Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.

Keywords

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