The Royal Children's Hospital

Administrative Support Officer - TCP

The Royal Children's Hospital  •  Caulfield, AU (Onsite)  •  7 days ago
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Job Description

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

  • Permanent part-time position (32 hours per fortnight)
  • Thursdays and Fridays, with potential for flexibility, inlcuding leave cover
  • Managers and Administrative Workers Grade 1 Level 1 (HS1)
  • Located at Caulfield Hospital site
  • Great staff benefits!

The Department

The Home, Acute and Community is a clinical program across Alfred Health and largely based at Caulfield Hospital. The HAC program plays an integral role within Victoria’s health care system, supporting people to maximise their independence and functioning, and minimise long-term healthcare needs. HAC oversees a diverse group of services promoting effective seamless care, from acute care back into the community. These services are provided in hospital, community-based settings and in people’s homes.

The Role

The Administration Support Officer role is a multi-skilled support position providing professional administrative, reception, telephone and secretarial functions within the Transition Care Program. The position will liaise closely with a diverse range of clients, carers, community members, health professionals and external agencies. Duties may include, and not be limited to, referral processing, communication with stakeholders, data collection and entry, medical record management, typing, fee monitoring, financial reconciliation, filing, requisition/ordering, internal and external account processes.

Skills and Experience Required

  • Capacity to work efficiently and independently, but also collaboratively within the team
  • Have well-developed administrative, reception and telephone skills, preferably in a health or community setting
  • Well-developed computer skills within all Microsoft Office, particularly Excel application
  • Willingness to work cooperatively as part of a multidisciplinary team or individually
  • Ability to work systematically ensuring a substantial level of accountability and responsibility
  • Capacity to understand and adhere to organisational policiies and guideliines

Staff Benefits

  • Salary packaging & novated leasing through Maxxia
  • Flexible health insurance coverage through HCF Health Insurance
  • Onsite car & bike parking opportunities, deducted pre-tax!!
  • Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
  • Childcare services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this role, please contact Janelle Russell, Manager Transition Care - j.russell@alfred.org.au

Applications close 11pm AEDT, Thursday 4 June 2026

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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