Job Description

Salary:

$ 66,049.00 to $ 70,993.00 pro rata, per annum - plus 12.0 % Superannuation

Classification:

General Stream Band 2

Award:

Health and Human Services (Tasmanian State Service) Award

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About us:

Homes Tasmania is building homes and creating opportunities for Tasmanians by delivering new social and affordable homes. We work with a range of agencies and sectors so Tasmanians can benefit from a resilient and diverse housing market that allows them to continue to improve their housing situation and all the opportunities that better housing makes possible.

Homes Tasmania is committed to investing in its people to ensure a sustainable and successful organisation through a positive workplace culture and highly capable employees . Find out how this role could work for you .

Period of employment / Hours:

Permanent full-time ( 76.00 hours per fortnight) day work (part-time hours may be considered by negotiation)

• Please note: Other permanent full-time and part-time vacancies, and fixed term full-time and part-time vacancies, that may arise in the near future may also be filled from this selection process.

Location:

Homes Tasmania - Tenancy Services – Hobart / South.

Duties:

Primary Purpose / Focus :

Perform a range of duties including reception, administrative, clerical and customer support services for staff and clients, to ensure the efficient and effective delivery of tenancy services.

Skills and experience :

Selection criteria includes

• Ability to liaise and communicate effectively with clients, some of whom may have challenging behaviours, on a range of matters relating to Tenancy Services issues.
• Good interpersonal skills with the ability to adequately determine client needs with a strong focus on client service.
• Ability to work effectively either individually or as a member of a team, in an environment subject to work pressure and change, to complete tasks with accuracy and within set deadlines.
• Note : - Please refer to the Statement of Duties for ALL the selection criteria of this position.

Desirable Requirements:

• Current Driver’s Licence.
• Working towards or successful completion of qualifications relevant to the job.

Essential Requirements:

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

• 1. Conviction checks in the following areas:
  • a) crimes of violence, b) sex related offences, c) serious drug offences, d) crimes involving dishonesty, e) serious traffic offences ( If Driver's License is an Essential Requirement )
• 2. Identification check
• 3. Disciplinary action in previous employment check.

Download the Statement of Duties and any Associated Documents

Statement of Duties (PDF) : Generic Administrative Support Officer Band 2 (February 2025) HAHSA.pdf

Statement of Duties (Word) : Generic Administrative Support Officer Band 2 (February 2025) HAHSA.docx

APPLICANT GUIDE

Homes Tasmania - Applicant Guide SFA July 2025.pdf

Homes Tasmania - Applicant Guide SFA July 2025.docx

*** Prospective applicants please note: ***

• All prospective or interested applicants to this position are strongly encouraged to contact Tracey Wright (contact details below) for further information about the position, and clarification about the specific written requirements of your application
• Also refer below on 'How to apply'

For more information (Contact Officer)

Name: Tracey Wright

Email: tracey.wright@homes.tas.gov.au (03)

Phone: (03) 6145 9256

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How to apply:

Your application to the vacancy must be submitted as a Short Form Application (SFA)

SFA consists of a maximum two-page written application plus a resume.

SFA Frequently Asked Questions (FAQs) for Applicants SFA FAQS Jan 2023.docx

Online applications are preferred - please click the blue 'Apply Now' button.

If you apply online: - Please DO NOT send a hard copy application as well. - You do not need to upload an Application for Employment form.

- OR -

If you have any difficulty accessing/using the online application process please email your application documents (preferably combined as 1 word or pdf document only) AND a copy of the application form (below) to : people.services@homes.tas.gov.au

Application for Employment (Word).docx

Application for Employment (PDF).pdf

Visit us at : Homes Tasmania or on Facebook

Building homes, creating communities.