Job Description

Inside the Role

The Office Team Lead is a cross-functional, customer-facing role responsible for overseeing administrative and operational processes that support the Parts Distribution Center (PDC). This role ensures smooth coordination from inbound receiving to outbound shipments while delivering high levels of customer satisfaction for both internal stakeholders and external partners.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Drive at DTNA

• Initial triage of HR-related matters onsite.
• Conduct onboarding and exit interviews.
• Manage FMLA, Sedgwick, STD, and HIPAA-related processes.
• Prepare weekly and monthly HR reports.
• Support OSHA reporting and compliance activities.
• Oversee administrative staff (Receiving and Shipping Coordinators).
• Provide customer service support for internal and external stakeholders.
• Manage APC tickets and system requests.
• Coordinate receiving and shipping documentation.
• Process PARs, purchase requests (PRs), and goods receipts (GRs).
• Handle non-production material (NPM) purchasing.
• Support budget management activities.
• Plan and organize employee engagement events (holiday luncheons, family days, facility events). Support new hire onboarding.
• Provide support for Workday and other HR systems.
• Provide Company policy clarification.
• Support systems and tools such as Badge Development Software, Kronos, Workday, SAP, DVIEW, FMX, APC / Salesforce.

Knowledge You Should Bring

• 3 years of relevant experience or AA degree + 1 year of relevant experience
• At least 1 year of experience managing front desk operations, including greeting visitors, handling incoming calls and emails, coordinating communication between departments, and providing administrative support in a fast-paced environment.
• Excellent Customer Service skills
• Continues Improvement mind set
• Ability to multitask and prioritize in a fast-pace distribution environment
• Proficiency in Microsoft Office Suite (Outlook, Excel, Words, Team)
• Adaptability and flexibility in changing environments
• Requires a broad understanding of skills, knowledge, and procedures of role

Exceptional Candidates Might Have

• Manufacturing or Distribution Center experience is a plus
• Uses broad perspective to problem solve and find new solutions to problems
• Works independently with limited supervision
• Acts as an informal resource for new colleagues with less experience and explain detailed and/or complicated information with team
• Provides input, advice, and recommendations related to job field

#LI-LL1 #LI-Onsite

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Swedesboro, NJ US. Relocation assistance is not available for this position.

Schedule Type:

Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.