Who we are :
With a deep connection to the Australian way of life, Jardan is an Australian owned business that supports local manufacturing. We drive the simple mission of making beautiful furniture pieces with a sustainable and responsible approach. Steering away from the conventional layout, our Showrooms are carefully curated and each space is a direct translation of how the furniture, homewares, art and lighting can exist in unison.
Our Head Office, Sales and Production teams work together, evolving ideas and solving problems. What started as a team of eight has now grown to over 200 staff members that all live and breathe a collaborative ethos.
What we are looking for :
We are seeking a full-time Administrative Support Assistant team member to join our Sales and Customer Support team on a 12-month fixed-term contract, with the potential to become ongoing. Reporting to the Customer and Sales Support Manager, this role provides essential support to our National Sales Team, ensuring the smooth coordination of sales processes and project delivery. We’re looking for someone highly organised with strong attention to detail and a collaborative approach. Previous experience in sales or customer service will be highly regarded.
This role will be based at our Head Office in Scoresby.
What the role entails :
- Prepare accurate quotes for clients and internal teams, ensuring correct pricing, specifications, and lead times
- Process sales orders end-to-end, checking all details before submitting to production
- Provide day-to-day support to BDMs, Project Consultants, and Sales Consultants to assist with project delivery
- Review emails, briefs, and technical documents to extract key information for quoting and order processing
- Assist with tender submissions, ensuring documentation is complete and submitted on time
- Maintain accurate client and project records in FileMaker
- Mark up floor plans to support delivery planning and coordination
- Communicate with clients to provide updates and respond to enquiries
- Liaise with internal teams (production, logistics, R&D) to ensure smooth information flow
- Follow up on deposit payments to keep orders progressing
- Coordinate custom product or fabric requests with R&D
- Support After Sales, Sales Support, and Customer Support teams as needed
What we provide :
We are proud of our people what their individual talents are, and we reward our people right from the very beginning. We will provide you with:
- Beautiful work spaces
- A great team environment who all work as one
- Access to our Employee Assistance Program
- Competitive salary
- Generous staff discounts on both furniture and homewares
- Refer a friend payment incentive on applicable roles
How to apply :
Please email your resume to our People and Culture team, jobs@jardan.com.au
Please note only shortlisted candidates will be contacted.
Jardan acknowledge the Traditional Owners of the land on which our workplaces are located. We pay our respects to their Elders, past and present, and the Aboriginal Elders of other communities.
Jardan has always revolved around family.
As an Australian family-owned furniture business in operation since 1987, we know there is no machine that can truly replace the hand or the eye. Every Jardan piece is crafted to order in Melbourne, with care and precision, by hand.
We’re a design-led business, and believe that good design has a profound impact on our lives. That’s why we have established the Jardan Lab: a space for our growing team of designers to evolve their ideas, solve design problems, create prototypes, and move our collections through production. We built our name with sofas, chairs, tables and beds, but today our contemporary design thinking and world-leading production are capabilities are about a total living approach, incorporating lighting, textiles, and homewares.
We take inspiration from the relaxed, Australian way of life; expressing contemporary ideas through quality materials. Striving to reduce our environmental footprint and make our products sustainable throughout the entire lifecycle by using quality local materials, reducing waste, and making furniture that truly lasts.
In recent years, our manufacturing has grown to include state of the art machinery , increasing our scope to produce both residential and large scale commercial projects in Australia, Asia, Europe, and America. Modernising our manufacturing process is driven by our vision for quality and sustainability at scale, complimenting the handcrafted elements of our pieces with the efficiency of modern machinery.
With retail stores in Melbourne, Sydney, Brisbane, Perth and online, our vision for contemporary Australian living has extended to every part of the process, from the way we conceptualise and design, right through to the way our customers experience our products in store.
