Job Description

Posting number: 27-01107

Department: 216 Department of Insurance & Financial Services - Insurance

Job classification: Administrative Support Assistant 3

Posting type: Open & Promotional

Categories: Office and Administrative Support, Insurance

Summary

The Iowa Insurance Division (IID) is recruiting to fill an Administrative Support Assistant 3 position in the Product and Producer Regulation Bureau. The Administrative Support Assistant 3 will assist with the Producer Licensing and Continuing Education programs, duties of which include but are not limited to:

• Perform daily licensing tasks including obtain and compile producer application information, review the information to determine appropriateness for licensure, and prepare correspondence to producers regarding their applications.
• Assist with administrative duties for disciplinary action against producers.
• Process licensing payments.
• Answers producer questions regarding continuing education (CE) database systems, CE requirements and other CE policies and procedures.
• Provide support to the reception area such as answer and direct Division wide incoming calls and greet customers.

Applicants should have strong attention to detail, be customer focused and be able to work in a fast-paced environment.

The Iowa Insurance Division offers a strong team culture and a respect for work-life balance. We have a competitive total compensation package for all our full-time

employees, including:

• Iowa Public Employees Retirement System (IPERS)
• Retirement Investors Club (RIC)
• Health, Dental and Vision Insurance
• Vacation and Sick Leave
• Paid Holidays (9 days/year)

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Qualifications

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
2. A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
3. Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

For more information click on this link to view the job description

Supplemental information

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.