Posting number: 27-00738
Department: 400 Health & Human Services - Public Health
Job classification: Administrative Support Assistant 3
Posting type: Open
Categories: Clerical & Data Entry, Human Services
Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.
The Iowa Department of Health and Human Services (HHS), Bureau of Health Statistics, is seeking an Administrative Support Assistant 3 to join our team!
This position is responsible for accurately screening applications that are submitted directly at the front window, reviewing and processing vital records documentation, and ensuring compliance with Iowa Code and Administrative Rules.
This position evaluates entitlement to vital records, performs detailed reviews of legal forms and supporting documents, and determines whether submissions meet statutory requirements for acceptance. The role includes entering and verifying data in the Iowa Vital Events System (IVES), producing certified copies of vital records, processing fees, balancing daily financial reports, and managing VitalChek order closure. This position communicates regularly with customers and stakeholders to resolve documentation issues, explain rejection decisions, and provide guidance on required legal or supporting materials.
In addition, this position supports the Legal Actions & Data Management team by assisting with vital record modifications, maintaining familiarity with program resources, and staying current on updates to Iowa Code and Administrative Rules. This role is essential in maintaining the accuracy, confidentiality, and integrity of Iowa’s vital records while delivering professional, customer-focused service.
Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:
For additional information on benefits click here.
Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.
Applicants will be required to complete a background check to be considered for this position.
HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.
All work performed on behalf of Iowa Health and Human Services must occur in the State of Iowa.
3 years of basic high school math courses (or 12 semester hours of college level basic math courses or above) or 6 months’ experience where clerical accounting was a major function of the job which required the following: • Ability to apply math skills in addition, subtraction, multiplication, division, percentages and fractions and basic algebra to pre-established accounting systems or procedures. • Ability to use and modify electronic spreadsheet software such as EXCEL • Ability to interpret and apply fiscal regulations • Ability to read and understand basic financial and statistical reports
6 months' experience or 12 semester hours or a combination of both where the applicant has received training in or been in charge of all or part of an office operation that included all or some of the following: • Correspondence and other files and recordkeeping • Answering phones and greeting the public • Cashiering • Bill collection and payment • Accounting • Facility management • Secretarial and general clerical work Coursework or experience limited to straight clerical functions is not applicable; the applicant must have education or experience aimed at managing these operations, even in a one-person office, where they were the primary party responsible for them. The applicant may have also supervised other staff but that is not required as long as they were in charge of managing the office or have taken coursework concerned with managing an office.
6 months’ experience, 12 semester hours, or a combination of both in the process of entering data into a computerized spreadsheet or database.
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
For more information click on this link to view the job description
If you’re looking for a work life of accomplishment, reward, and opportunity, you’ll discover Iowa State Government is just the place where there’s a rich and diverse population; where community, culture and differences matter; where exceptional work ethic, values and peace of mind all come together! The more you know about the State of Iowa, the more you’ll know it’s the right fit for you!
There are 16 agencies in state government providing services to Iowans requiring specialized talent in agriculture, corrections, economic development, education, human services, natural resources, public health, public safety, revenue, transportation, veterans’ services and more. In serving Iowans the state has adopted the guiding principles of business as a way of doing business and has embraced an entrepreneurial management concept in the way products and services are delivered. Entrepreneurial management is a customer-focused, efficient and innovative approach to delivering services in a competitive and diverse marketplace. Join a team that thinks differently – knowing diverse needs require diverse solutions.
Come to work for the State of Iowa!
